Job Overview
We are seeking a dynamic and detail-oriented Customer Service/Office Assistant to join our team! This role offers an exciting opportunity to support daily office operations while delivering exceptional customer service. You will be the friendly face of our organization, managing front desk responsibilities, assisting with administrative tasks, and ensuring smooth communication across departments. Your proactive approach and organizational skills will help create a welcoming environment for clients, visitors, and team members alike. This paid position is ideal for someone eager to grow their administrative expertise in a fast-paced, supportive setting.
Duties
- Greet visitors and clients warmly, providing excellent customer service and directing them appropriately
- Answer multi-line phone systems efficiently, demonstrating professional phone etiquette
- Manage front desk operations, including scheduling and coordinating pool services appointments, installations deliveries and tehnician schedules while adapting to changing priorities throughout the day.
- Perform data entry tasks accurately using Microsoft Office, Google Workspace, Zoho and QuickBooks software
- Maintain organized filing systems—both digital and paper—to ensure easy retrieval of documents
- Assist with clerical duties such as photocopying, proofreading, and preparing correspondence
- Answer emails and website inquiries in a professional , friendly and timely manner.
- Provide general administrative support to ensure office efficiency and productivity
- Insure inventory levels are maintained
Experience
- Proven office experience with strong organizational skills and attention to detail
- Familiarity with Microsoft Office Suite (Word, Excel, Outlook), Zoho and Google Workspace tools
- Experience with QuickBooks or similar accounting software is highly desirable
- 1-3 years customer service experience in a professional setting is essential
- Strong typing skills with proficiency in data entry and proofreading tasks
- Excellent communication skills with professional phone etiquette and customer support abilities
- Prior clerical or administrative experience demonstrating reliability and multitasking capabilities.
Pay: $20.00-$25.00 per hour
Benefits:
- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care
Work Location: In person
