First of all and most importantly, our Mission Statement:
Happy Team. Happy Guests. Every Day.
We strive to having a fun, respectful, & inclusive workplace where we ensure that our team is happy, which in return leads to a happy and positive guest experience.
Our team members all have a few things in common. Each of them possesses the following values. And we all use them to strive for our mission statement.
- Respect
- Service
- Passionate
- Teamwork
- Authentic
- Reliable
- Enthusiasm
- Adaptable
- Growth Mindset
- Physically Capable
- Sense of Urgency
- Purpose
Lounge Server and Bartender Responsibilities:
The primary role of the Lounge Server and Bartender is to provide friendly, efficient, safe and responsible service in a relaxing, comfortable environment. In addition to having a solid knowledge of Lounge specific product and promotions, the Lounge Server and Bartender is knowledgeable about and promotes the Smitty’s menu, products and programs.
- Bringing positive and FUN energy to the floor and to our Guests.
- working with the team towards a great guest experience, every time
- connecting with guests, developing relationships and bonds that keeps people wanting to come back!
- taking orders & serving food
- following all safety & sanitization precautions
- creating Smitty's signature beverages to spec for Guest satisfaction
- leading the team by example by following and implementing Smitty's high standards of efficiency systems and Guest service
