Medical Office Receptionist / Administrator
We are a busy Ear, Nose, and Throat (ENT) specialist medical office located in Ottawa, Ontario, at The Merivale Professional Centre, and we are currently seeking a highly professional, dependable, motivated, and trustworthy Medical Office Receptionist / Administrator to join our team.
Position Summary
The Medical Office Receptionist / Administrator plays a key role in supporting the daily operations of the clinic while delivering exceptional patient service in a fast-paced medical environment.
Responsibilities
- Book and confirm appointments, process referrals, and answer incoming phone calls
- Greet patients and provide a high level of patient service throughout their visit
- Liaise with physician offices to ensure completion of referrals and other requested documentation
- Organize daily charts and perform filing and scanning as required
- Operate and maintain the computerized patient information system
- Provide general clerical and administrative support
- Order and maintain office supplies and equipment
- Demonstrate the ability to multitask and work independently
- Adapt effectively to a changing, fast-paced work environment
Qualifications
- Passion for helping people
- High degree of integrity and professionalism
- Excellent verbal and written communication skills
- Strong patient service and organizational skills
- Completion of a Medical Office Administration program and relevant work experience; a minimum of 2 years is required
- Experience working with EMR software is required
Pay: $20.00-$24.00 per hour
Expected hours: 40.0 per week
Benefits:
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care
Work Location: In person
