About RebalanceMD
RebalanceMD is one of Canada’s leading specialty healthcare organizations, dedicated to providing exceptional musculoskeletal care through a collaborative, patient-centered approach. Our multidisciplinary team works together to deliver innovative treatment solutions that improve patient outcomes and experiences.
We are currently seeking a professional, organized, and compassionate Medical Office Assistant to support a specialist physician in Comox, British Columbia.
This is a part-time position on Tuesday (remote), Wednesday (clinic) and Thursday (clinic).
This role is ideal for someone who is detail oriented, enjoys interacting with patients and supporting a physician in a variety of practice locations. The position would include supporting injection procedures in office.
Position Summary
The Medical Office Assistant plays an essential role in managing clinic operations by coordinating patient care, managing scheduling and communication, and helping provide a seamless patient experience from referral through follow-up.
The successful candidate will be highly organized, detail-oriented, and comfortable managing multiple priorities while maintaining professionalism, empathy, and accuracy.
Key Responsibilities
- Greet and assist patients in a welcoming and professional manner
- Coordinate patient appointments, referrals, and follow-up bookings
- Manage incoming phone calls, emails, and patient inquiries
- Maintain accurate patient records within the electronic medical record system
- Process referrals, requisitions, and medical documentation
- Liaise with physicians, allied health providers, and external clinics
- Support physicians and clinical staff with administrative tasks
- Ensure patient confidentiality and compliance with privacy standards
- Assist with clinic flow and day-to-day office operations
- Perform billing, data entry, and general administrative duties as required
- Assist with office-based procedures like injection tray set-up, ultrasound image capture and patient positioning.
- Maintain reliable communication and productivity while working from home
Qualifications and Skills
- Completion of a Medical Office Assistant program or equivalent experience is preferred but not required
- Previous experience in a medical clinic or healthcare environment is preferred
- Strong organizational and multitasking abilities
- Excellent communication and interpersonal skills
- High attention to detail and accuracy
- Proficiency with electronic medical record systems and Microsoft Office applications
- Ability to work independently and collaboratively within a team
- Professional, compassionate, and patient-focused approach
- Reliable internet connection and an appropriate home workspace
What We Offer
- Competitive compensation
- Part-time hours
- A supportive and collaborative team environment
- Opportunities for professional growth and development
- Meaningful work that positively impacts patient care
- A modern clinic environment
How to Apply
Interested candidates are encouraged to submit their resume and cover letter.
We thank all applicants for their interest. Only those selected for an interview will be contacted.
RebalanceMD is committed to fostering an inclusive and respectful workplace. We welcome applications from individuals of all backgrounds and experiences.
Application question(s):
- Are you located in Comox, BC or the surrounding area and willing to commute to the office on Wednesdays and Thursdays.?
Experience:
- Medical office: minimum 1 year (preferred)
Location:
- Comox, BC V9M 3M2 (required)
Work Location: Comox BC
Pay: From $26.00 per hour
Expected hours: 24.0 – 30.0 per week
Application question(s):
- Are you located in Comox, BC or the surrounding area and willing to commute to the office on Wednesdays and Thursdays?
Experience:
- Medical office: 1 year (preferred)
Location:
- Comox, BC V9M 3M2 (required)
Work Location: Hybrid remote in Comox, BC V9M 3M2
