Service Advisor – Nissan of Duncan
$50,000–$90,000/year | Full-Time, Permanent
If You’re a Great Service Advisor, We’d Like to Talk to You.
Nissan of Duncan is looking for an experienced Service Advisor to join our team — and this is a role we’re looking to fill quickly.
If you know how to build trust with customers, keep a busy service drive organized, communicate confidently about repairs and maintenance, and work as part of a team that wants to win, you may be exactly who we’re looking for.
We’re part of Landsperg Automotive Group, a growing automotive group with 16 locations across Western Canada. We’re big enough to offer real career opportunities, resources and advancement — but still small enough that your performance gets noticed, your ideas can be heard, and you don’t disappear into layers of corporate structure.
What You’ll Do
As a Service Advisor, you’ll be the connection between our customers and our technicians. You’ll help make sure every customer understands what their vehicle needs, what’s happening in the shop, and what they can expect next.
Your responsibilities will include:
- Welcoming customers and building strong, long-term relationships
- Scheduling service appointments and managing customer follow-up
- Listening to customer concerns and accurately documenting vehicle symptoms
- Preparing estimates and clearly explaining recommended repairs and maintenance
- Working closely with technicians to identify additional safety and service requirements
- Keeping customers informed throughout the repair process
- Recommending appropriate maintenance and additional services based on customer and vehicle needs
- Completing repair orders accurately and collecting payment
- Following up after appointments to ensure customer satisfaction
- Maintaining strong CSI results and delivering an exceptional customer experience
- Keeping a busy service drive organized, efficient and moving
What We’re Looking For
You don’t need to know absolutely everything — but you do need to know how to take care of customers and thrive in a fast-paced dealership environment.
Ideally, you bring:
- At least 1 year of automotive service department experience
- Strong customer service and communication skills
- Basic automotive knowledge and the ability to explain repairs in everyday language
- Confidence recommending maintenance and additional required work
- Excellent organization and time-management skills
- The ability to stay composed when the phones are ringing, the drive-through is busy and priorities are changing
- The ability to work independently while still being a strong team player
- A valid driver’s licence and acceptable driver’s abstract
What You Can Expect
- Earning potential of $50,000–$90,000 per year
- Full-time, permanent employment
- Extended health care
- Dental care
- Disability insurance
- Life insurance
- Employee Assistance Program
- Employee/store discounts
- Opportunities to grow within Landsperg Automotive Group
- A dealership environment where good people and strong performance are recognized
Ready for a Change?
Maybe you’re already a Service Advisor and know you’re capable of more.
Maybe you’re tired of feeling like just another name on a leaderboard in a massive dealer group.
Or maybe you simply want to work somewhere that values great customer service, strong performance and people who take pride in what they do.
Nissan of Duncan wants to hear from you.
This is an immediate hiring need, so qualified applicants are encouraged to apply today.
We appreciate every application; however, only candidates selected for an interview will be contacted.
Pay: Up to $90,000.00 per year
Benefits:
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care
Work Location: In person
