- An exceptional financial cooperative with a firm commitment to its people, culture, and the community
- Become a key part of a forward-thinking, inclusive, and diverse team that values every perspective
- Earn a competitive salary of $46,325.00 - $54,500, and comprehensive benefits!
We’re a cooperative—a small point, but a big difference. With over 24,000 members and $500 million in assets, Atlantic Edge Credit Union empowers the people and communities we serve by providing financial services and advice built on honesty, fairness, and trust. Being a cooperative means our members are also our owners—which means what’s good for you, is good for us. From everyday banking needs like chequing and savings accounts, investments, credit cards, mortgages, loans, and business banking, we offer all the products and services you expect from your financial institution.
For more information, please visit our website: atlanticedgecu.ca
Work from any of our 15 branch community locations: Port aux Basques, Codroy Valley, Jeffrey's, St. George's, Corner Brook, Deer Lake, Port Saunders, St. Anthony, L'Anse au Loup, Mary's Harbour, Happy Valley-Goose Bay, Carmenville, Triton, Gander, Mount Pearl.
Ready to be the backbone of our lending department and keep everything running smoothly? As the Commercial Services Administrator, you’ll be the go-to-person for providing essential support services. You’ll dive into reporting and file maintenance, process credit applications, and prepare and execute loan packages and documentation – all while making sure we stay compliant with established policies, procedures, and regulatory requirements.
Be the superstar of member service by dazzling everyone with your top-notch support! Whether you're chatting with members, teaming up with co-workers, or coordinating with system partners, you'll do it all with a friendly smile and professional flair. From solving problems and troubleshooting like a pro to keeping up to date with all our awesome products and services, you'll make every interaction a memorable one. With your knack for data management and eye for detail, you’ll turn numbers into insights and keep our business on the fast track. If you’re ready for a role that’s as fun as it is impactful, this is your gig!
Main Responsibilities and Focus:
- Deliver exceptional member service and foster strong member relations by interacting professionally and amicably with members, co-workers, and system partners.
- Assist in compiling credit information to determine creditworthiness and establish credit limits. Tasks include obtaining credit reports, contacting businesses, legal counsel, former creditors, and personal references.
- Assist in preparing loan packages and documentation, conducting loan audits, and following up on outstanding items before fund disbursement. Prepare cheques or disbursement memos/vouchers for approved loans and maintain loan documentation files.
- Ensures all title issues are met and that loans are properly recorded. Prepare security agreements for registration; conduct appropriate searches and register security agreements. Maintains a log for all new and maturing security interest.
- Checks loan records and changes to loan records reports to verify completeness and accuracy of data input. Monitors for potential problems and initiates corrective action as appropriate and follows-up to ensure corrections are made.
- Prepares renewal documentation for line-of-credit, mortgage loans and business term loans; tracks renewals and follows-up as required.
- Assists with tracking and compiling necessary documentation and follow up for the review process for loans.
- Maintain the Commercial Loan master list and follow up on fire insurance, financial statements, updated inventory lists, accounts receivable, and accounts payable.
- Administer and maintain property tax accounts and payments, credit insurance records, reports, and submissions, fire insurance coverage, and other necessary reports and submissions.
- Follow up on overdraft and delinquent accounts, document contacts and outcomes, and refer unresolved cases to senior staff for further action.
- Maintains office filing system, including correspondence and related administrative records.
- Cross sells borrowers on the benefits of utilizing other credit union services. Participate in the promotion of credit union’s special promotion, member, and community events.
- Provide support to other members of the administrative team and complete other duties and projects as assigned.
The successful candidate will have successfully completed a post-secondary business program, plus have three to five years’ related experience in a financial institution or an equivalent combination of education and experience.
The successful candidate will also have:
- Strong oral and written communication skills.
- Architectural success for constructing the perfect plan that turns every goal into a masterpiece.
- Working knowledge of products and services.
- Knowledge of policies, procedures, and regulatory requirements.
- Perfect pitch for the key elements of sales and marketing.
- Understanding of risk optimization to be the ultimate strategist
- Knowledge of financial principles and lending.
- Professional prowess and a team player attitude that makes everyone want to high-five you
- Epic time management and organizational skills; slicing through your to-do-list with precision and style
- Mastery at cracking life’s toughest puzzles and making the smartest choices with top-notch decision making and problem-solving skills
- Proficient in the use of Microsoft Office Applications, and 0365.
In exchange for your hard work and dedication, you will receive a highly competitive salary of $46,325.00 - $54,500.00, negotiable dependent on skills, experience and qualifications, along with a great host of benefits, including:
- An exceptional workplace culture, and an opportunity to join and engaged and community- driven team
- Defined Contribution Pension Plan with 6-8% employer matching
- Competitive compensation and benefit packages with performance-based incentives
- Comprehensive Extended Health, Dental, and Vision Coverage (60%+ employer-paid)
- Life, Accidental Death & Dismemberment, Disability, and Teledoc Coverage
- Generous annual, sick, and volunteer leave allowances
- Tuition and training reimbursement for personal and professional development
- A work environment that values regular manager-employee performance feedback and goal alignment through our employee performance management program
- A commitment to fair wages as a living wage employer
- Additional perks, including reduced rates on employee loans/mortgages and no service fee banking
- Regular social events, such as Christmas and holiday parties, community and charity initiatives, and much more!
Join our team for a meaningful career, backed by benefits that support your professional and personal growth. Apply today!
Atlantic Edge Credit Union values diversity in the workplace and we are committed to the principle of Employment Equity. We are an equal opportunities employer and encourage the recruitment and promotion of aboriginal peoples, persons with disabilities, visible minorities, and women, to ensure that they are equitably represented at all levels. The successful candidate must be legally eligible to work in Canada, and where applicable have a valid work or study permit.
Please note that all offers of employment are conditional upon the acceptance of an Individual Bond Application which includes a criminal record check and a credit check.
