UX Designer

Softline Technology
Toronto, ON

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Job details

Contract
6 hours ago

Skills

Web development
Wireframing
UX
User research
Figma

Full job description

Description

Responsibilities: Create effective, user friendly and visually appealing interfaces. Design the overall functionality of the product in order to ensure a great user experience, iterate upon it in accordance with user-testing. Design user interfaces for v

Experience Requirements

General Skills (55%):

Relevant experience creating GUI designs based on user interaction and performance
Experience as a UX designer, interactive designer, UI designer, or similar role, designing for web and mobile applications
ability to define and lead UX projects and design workshops and alignment sessions with stakeholder, business users
Managing end-to-end user research from recruiting to synthesis.
Proficiency with design and prototyping tools
Thorough understanding of the limitations and appropriate use of web development technologies
Experience in designing online programs with emphasis in the emotional aspects of human experience
Experience conceiving and conducting user research, interviews and surveys, and translating them into sitemaps, user flows, user journey maps, wireframes, mockups and prototypes that lead to intuitive user experiences
Experience designing the overall functionality of the product, and in order to ensure a great user experience, iterate upon it in accordance with user-testing
Experience designing and delivering wireframes, user stories, user flows, user journeys, mockups and prototypes optimized for a wide range of devices and interfaces
Experience facilitating the client’s product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products and optimized for a wide range of devices and interfaces
Experience identifying design problems and devising elegant solutions
Experience making strategic design and user-experience decisions related to core, and new, functions and features
Experience gathering user feedback to configure existing interfaces
A team player with a track record for meeting deadlines, managing competing priorities and client relationship management experience
Experience with Figma, Canvas and similar tools

Communications Skills (30%)

Demonstrated ability to prepare clear, concise, and comprehensive documentation, including reports, reviews, and assessments.
Skilled in conveying design concepts and development processes in a clear, understandable manner to diverse stakeholders.
Demonstrated effectiveness in working closely with cross-functional teams, including developers, QA specialists, and business stakeholders, to achieve common project goals.
Demonstrated experience within a collaborative team working at different levels.

Desirable Skills: (10%)

Knowledge of accessability testing
Ability to work with Ontario Design system
Knowledge of digital service standard.
Experience with complex design challenges, especially in dealing with legacy systems and nuanced stakeholder/approval relationships
Proficient in designing with accessibility in mind, and meeting WCAG 2.1 AA requirements

Prior Public Service/OPS experience: (5%)

Supplier Comments

Closing Date/Time: 2026-06-17, 12:00 p.m. EST

# of submissions/supplier: 1

onsite

Must Haves:

Excellent understanding of user research methods and their application in service design.

Strong proficiency in service design tools and techniques (e.g., journey mapping, service blueprinting, personas).

Expertise in creating and interpreting customer journey maps and service blueprints to visualize service interactions.

nice to have:

Certification in Design Thinking, Lean Six Sigma, or similar methodologies.

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