We are looking for a friendly, professional, and reliable front desk receptionist to join our chiropractic and multidisciplinary clinic. The ideal candidate enjoys working with people, thrives in a busy healthcare environment, and is committed to providing an exceptional patient experience from the moment they walk through the door.
Responsibilities
- Greet patients warmly and provide professional, welcoming front-desk service
- Answer phones, respond to inquiries, and manage patient communication
- Schedule, confirm, and coordinate patient appointments
- Process payments, receipts, and insurance-related paperwork
- Manage MVA (Motor Vehicle Accident) and WSIB billing, including submitting claims, tracking payments, following up on outstanding accounts, and maintaining accurate documentation
- Coordinate with insurance companies, adjusters, case managers, and other relevant parties as required
- Maintain accurate and up-to-date patient records
- Coordinate schedules between practitioners and patients
- Assist with general administrative and clerical duties
- Maintain a clean, organized, and efficient reception area
- Light cleaning duties required
- Provide support to the clinic team as needed
- Protect patient privacy and maintain confidentiality at all times
Qualifications & Skills
- Previous experience in a medical or healthcare reception role is preferred
- Experience with MVA and WSIB billing and administration is highly desirable
- Experience in a chiropractic, physiotherapy, massage therapy, or multidisciplinary clinic is an asset
- Familiarity with insurance billing, claims submission, and accounts receivable is an asset
- Familiarity with Jane EMR is an asset
- Excellent communication and interpersonal skills
- Professional, friendly, and approachable manner
- Strong organizational skills and attention to detail
- Comfortable multitasking in a fast-paced environment
- Strong computer and administrative skills
- Ability to work independently as well as part of a team
- Reliable, punctual, and dependable
Availability
This is a part-time position requiring flexibility for:
- Some evening shifts
- Saturday availability
- Additional weekday availability as required
What We Offer
- A welcoming and collaborative multidisciplinary healthcare environment
- Opportunity to work alongside a team of healthcare professionals
- Variety in day-to-day responsibilities
- A patient-focused workplace where excellent service is valued
- Potential for additional training & compensation
- Potential for increase in responsibilities and compensation
If you are an enthusiastic and organized individual who enjoys helping people and would like to become part of our clinic team, we would love to hear from you.
To Apply: Please submit your resume and a brief cover letter outlining your relevant experience and availability.
Pay: $21.00-$23.00 per hour
Work Location: In person
