Hours of Work:
Monday to Friday; days
Time of Day:Shift Length:Open Date::Closing Date::
Reporting to the Clinical Director, the Clinical Manager is responsible for the 24/7 overall clinical and business operations of the Intensive Care Unit (ICU) and Critical Care Response Team (CCRT) Program. This includes planning, implementing, coordinating and evaluating quality, risk, operational efficiency and pandemic response. The Clinical Manager collaborates with internal stakeholders including Non-clinical and Nursing staff, Department and Program Managers, Clinical and Department Directors, Professional Practice Leaders/Advisors, Medical Director, Physicians and program learners, other interprofessional healthcare team members, and external partners. The Clinical Manager ensures that the nursing and clerical staff within the program function within their professional scope of practice as defined by their regulatory body and professional association and perform at an optimal level to meet program and corporate strategic plans.
- Undergraduate degree, BScN or related discipline required
- Masters degree in related discipline, required
- Regulated Health Professional
- 5-7 years practical and related experience and/or 1+ year on the job training required.
- Minimum of 3 year of clinical front-line management.
- Experience in an academic health science centre
- Progressive leadership or management experience in a healthcare organization
- Demonstrated ability working in a fast-paced, dynamic environment
- Excellent decision making which reflects sensitivity to financial, operating and human resource constraints
- Outstanding analytical, problem-solving, planning and evaluation skills
- Exceptional interpersonal and communication skills with a proven track record of fostering collaborative partnerships
- Committed to excellence in exceptional patient care and continual focus on quality improvement and results driven outcomes
- Demonstrated human resources management skills in a unionized environment
- Highly knowledgeable on MOHLTC Provincial Standards for Critical Care Nursing, CACCN, CNO Standards
- Demonstrated continued education in Leadership, Budgeting, Performance Management, Labour Relations, Coaching, Team Building, Research Skills, Teaching Skills
HOURS OF WORK:
- Manages the development, implementation, evaluation and maintenance of quality improvement initiatives which are in alignment with established SJHH standards and Critical Care Services Ontario (CCSO) and Canadian Association of Critical Care Nurses Standards.
- Collaboratively ensures the excellence in patient care delivery and service delivery through continuous quality improvement processes that include planning, quality monitoring and risk management
- Initiates and leads change effectively within the programs.
- Responsible for risk management; to review, follow through and report on complaints and safety incident reports in a designated time frame.
- Coaches staff to ensure that continuous quality improvement initiatives are incorporated into day-to-day activities.
- Monitors, manages and analyzes internal and external data (CCIS - ICU and CCRT, Surge capacity management, program to assess performance against established benchmarks and identify opportunities in collaboration with stakeholders for improving services and patient outcomes in accordance with MOHLTC, CCSO and Accreditation Canada standards.
- Individual is responsible to the Clinical Director for key performance indicators, monitoring and outcomes.
- Maintains currency with professional standards relevant to Critical Care-Develops and develops expert knowledge of the current service model and incorporates this knowledge as well as best practices and relevant research literature into the development of new models.
- Develops the unit/department’s annual operating budget for the utilization of resources.
- Manages actual expenditures to ensure remains within approved budget guidelines and identifies and implements strategies to manage unfavorable variances.
- Supports staff and provides leadership in problem solving, conflict management and decision making by ensuring administrative policies and procedures are followed.
- Collaboratively develops and implements new staff orientation programs consistent with the MOHLTC Provincial Standards for Critical Care Nursing, CACCN Standards, CNO Standards, and SJHH Standards and evaluates staff training needs on an ongoing basis.
- Accountable for the development of a work environment where ethical practice, respect for diversity, professional autonomous decision- making; empowerment; integrative thinking; appreciative inquiry; a shared governance philosophy, and positive recognition through the support of professional development and continuing education opportunities.
- Contributes to corporate efforts and initiatives, as appropriate, to enhance SJHH’s mission, values and goals.
- Performs cross-functional and/or other duties consistent with the job classification, as assigned or requested.
- Works in compliance of the Occupational Health & Safety Act and its regulations, reporting hazards, deficiencies and contravention’s of the ACT, in a timely manner.
- Maintains own competency in accordance within specific professional standards.
- Maintains membership in professional and regulatory organizations as related to area of expertise and knowledge.
- Maintains knowledge and understanding of legislative and regulatory standards including RHPA and relevant Regulated Health Professional College
- Demonstrates and role models an awareness of and commitment to personal and professional development by seeking performance feedback from the Clinical Director, Managers, colleagues, interdisciplinary team members and participates in appropriate learning opportunities.
- Assigns, supervises and leads appropriate activities of all staff and volunteers.
- Conducts other duties as assigned by the Director.
Monday to Friday, days