Job Overview
We are seeking a highly organized and proactive Business Operations Coordinator / Office Manager to oversee daily office functions and support business operations. This role is essential for maintaining efficient workflows, managing administrative tasks, and ensuring smooth communication across departments. The ideal candidate will possess strong supervisory skills, excellent communication, and a solid background in office management, bookkeeping, and human resources. This position offers an opportunity to contribute to the growth and success of our organization through effective team management and operational oversight.
Responsibilities
- Supervise administrative staff and coordinate team activities to ensure productivity and efficiency
- Manage front desk operations, including greeting visitors, handling multi-line phone systems, and directing inquiries
- Oversee bookkeeping and accounting functions using QuickBooks, including invoicing, expense tracking, and financial record keeping
- Handle payroll processing and assist with human resources tasks such as employee onboarding, training & development, and maintaining personnel files
- Maintain organized filing systems for documents, vendor records, and other essential files
- Manage vendor relationships and oversee procurement processes to ensure timely delivery of supplies and services
- Assist with budgeting activities by monitoring expenses and preparing team expense reports
- Ensure office supplies are stocked and equipment is functioning properly
- Implement policies related to office procedures, safety protocols, and compliance standards
- Support special projects as needed to improve operational workflows
Skills
- Supervising experience with the ability to lead teams effectively
- Proficiency in computer based bookkeeping, payroll, and project administration
- Experience managing front desk operations, phone and email systems
- Strong human resources knowledge including onboarding, training & development, and employee relations
- Excellent organizational skills with attention to detail in filing, record keeping, and vendor management
- Effective communication skills for interacting with staff, vendors, clients, and visitors
- Team management capabilities with a focus on fostering a collaborative work environment
- Familiarity with office software applications such as MS Office Suite (Word, Excel, Outlook)
- Good phone etiquette with professional demeanor in all interactions
- Ability to multitask efficiently in a fast-paced environment while maintaining accuracy in clerical tasks
- Experience in budgeting processes and financial reporting is preferred
This position requires a motivated individual who thrives in an administrative leadership role. Candidates should demonstrate strong organizational abilities, excellent communication skills, and a proactive approach to problem-solving. Prior experience in office management or administrative roles is highly valued.
Pay: $55,000.00-$70,000.00 per year
Benefits:
- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Vision care
Ability to commute/relocate:
- Edmonton, AB T5V 1C9: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Describe a time in a previous role where you took a manual, paper-based, or time-consuming task and streamlined or automated it using technology. What tool did you use, and what was the result?
- In this role, you might be right in the middle of drafting an important client proposal when the phone rings and an urgent scheduling conflict pops up via email. How do you manage your time and prioritize tasks when everything hits at once?
- How soon are you available to start working?
- Are you available to work Mondays to Fridays, 7:30am to 4pm?
Education:
Experience:
- office administration / management: 3 years (required)
Work Location: In person
