Devon Properties Ltd. is seeking a reliable and responsive Emergency Contact to manage weekend and holiday emergency responses for three residential properties in Parksville: West Wave, Ocean Terrace, and Bayside Manor. This part-time role is ideal for someone who excels in urgent situations and enjoys working independently to ensure resident safety and property protection.
Position Summary
The Emergency Contact is responsible for responding to urgent calls and emergencies during assigned shifts. You'll coordinate with contractors, protect tenant safety, minimize property damage, and maintain clear communication with the Property Management team.
Schedule
- Shift Coverage: Saturdays, Sundays, and Statutory Holidays
- You must be available during these times to carry the emergency phone and respond promptly to all emergency calls.
Key Responsibilities
- Respond immediately to emergency calls during assigned shifts.
- Assess situations and take action according to Devon Properties’ procedures and BC Residential Tenancy Act.
- Coordinate with trades and service providers for emergency repairs.
- Document all emergencies and response actions thoroughly.
- Maintain communication with Property Managers and Building Managers.
- Follow health and safety protocols to ensure tenant and building safety.
- Recommend improvements to emergency response practices when appropriate.
- May attend Landlord & Tenant Board hearings if required.
Qualifications
- Previous experience in property management or emergency services is an asset.
- Valid driver’s license and access to a vehicle during shifts.
- Successful completion of a Criminal Record Check (CRC) is required.
- Proficient with Microsoft Office (Word, Excel, Outlook).
- Strong problem-solving and decision-making abilities under pressure.
- Excellent communication and customer service skills.
- Knowledge of the BC Residential Tenancy Act is a plus.
- Must be detail-oriented, organized, and able to work independently.
- Proficient in English, both verbal and written.
Job Type: Part-time
Pay: $1,200.00 per month
Application question(s):
- Please indicate your status in Canada: Citizen / Permanent Resident / Work Permit Holder
- If you are a Work Permit Holder, please specify the type of permit you hold and its expiry date
- Do you have Class 5 License and access to a reliable transportation after hours?
Experience:
- Building Management: 1 year (preferred)
Location:
- Parksville, BC (required)
Work Location: In person
