Job Description | Job Title: Community Support Worker (CSW)
Overview:
As a Community Support Worker (CSW), you will play a vital role in fostering connections and providing inclusive, person-centered support within our community. You will serve as a friend, mentor, and advocate for seniors and individuals of all ages living with disabilities who are receiving in-home and community-based supports.
This role requires empathy, patience, adaptability, and a genuine desire to make a positive difference in the lives of others while promoting dignity, independence, and inclusion.
We are currently hiring for two positions to support weekend coverage. It is important to know that this position is best suited for someone who has another part-time position since the position will primarily be weekends.
CSWs provide community clients with the following services:
- Post-surgery supervision & support
- Assistance with activities of daily living (ADLs – non-medical)
- Medication reminders and support
- Meal preparation
- Basic pet care
- Light housekeeping
- Recreation and leisure activities tailored to individual abilities and interests
- Medical appointment accompaniment
- Emotional support & genuine companionship
- Support with community participation (e.g., attending events, grocery shopping, social outings)
- Support for individuals with physical, developmental, cognitive, or mental health disabilities, including mobility assistance, communication support, and behavioral support as needed
Responsibilities:
- Building Relationships: Develop meaningful, respectful relationships with community members, including seniors, individuals with disabilities, caregivers, and other stakeholders.
- Recreation/Social Engagement: Organize and participate in inclusive social activities, outings, and gatherings that promote engagement, accessibility, and community integration based on individual interests and abilities, in consultation with a Recreation Therapist and supervisor.
- Emotional Support: Provide a listening ear, emotional support, and companionship to individuals experiencing loneliness, isolation, disability-related challenges, or emotional distress.
- Assistance with Activities: Support individuals with daily living activities such as grocery shopping, errands, appointments, and hobbies, adapting support to varying physical, cognitive, and developmental needs.
- Promoting Independence: Encourage and empower individuals to maintain independence and autonomy while providing appropriate levels of support.
- Person-Centered & Inclusive Care: Deliver support that respects diverse abilities, cultural backgrounds, communication styles, and personal preferences.
- Documentation: Maintain accurate records of interactions, activities, and any significant developments related to client well-being; report regularly to the Recreation Therapist or supervisor.
- Mobility & Scheduling: Travel to client homes and support multiple clients within scheduled working hours.
- Collaboration: Work collaboratively with families, caregivers, healthcare professionals, and community organizations to ensure holistic and coordinated support.
- Referral Support: Communicate with your supervisor when a client may benefit from additional or specialized supports.
Qualifications:
- Strong interpersonal skills and ability to work independently
- Passion for supporting seniors and/or individuals with disabilities
- Must be willing to travel to surrounding areas to support clients outside of the Crowsnest Pass (travel covered depending on travel distance).
- Empathy and compassion with a genuine concern for others
- Willingness to learn and grow within a new and evolving organization
- Excellent communication skills, including the ability to adapt communication styles to meet diverse needs (e.g., cognitive or communication barriers)
- Reliability and dependability
- Flexibility to adapt to changing client needs and environments
- Respect for confidentiality and privacy
- Knowledge of community resources and disability supports is an asset
- Patience and compassion when supporting individuals facing physical, cognitive, or emotional challenges
- Leadership skills in facilitating inclusive activities
- Understanding of aging, disability, and community-based supports is an asset
- Valid Driver's License and access to reliable transportation
- A satisfactory Criminal Reference Check and Vulnerable Sector Check issued within the past 90 days
Education and Experience:
- Valid driver’s license & safe and reliable vehicle required
- Government of Alberta approved Health Care Aide Certificate is an asset but not required
- Additional education or training in social work, disability studies, developmental services, dementia care, recreation therapy, or a related field is an asset
- Experience supporting individuals with disabilities and/or seniors in caregiving, community support, or social services is strongly preferred
- Demonstrated ability to communicate effectively in English (spoken and written)
Working Conditions:
- Flexible hours, including evenings and weekends, based on client needs
- Work settings may include private homes, community spaces, and outdoor environments
- Physical requirements may include standing, bending, squatting, kneeling, and lifting up to 25 pounds
- May involve supporting individuals with mobility, sensory, or behavioral needs
Benefits:
- Opportunities for personal and professional development
- Rewarding work that makes a meaningful difference in the lives of others
- Flexible scheduling options
Wages:
- $22.00–$27.00/hour, based on experience
Job Types: Part-time, Casual
Pay: $22.00-$27.00 per hour
Benefits:
Experience:
- Dementia care: 3 years (preferred)
- Caregiving: 1 year (preferred)
Language:
Licence/Certification:
- CPR Certification (preferred)
Location:
Work Location: In person
