Job Number: 55770
Come and be a part of the City of Edmonton's Employee Service Centre’s (ESC) dynamic team! As a Payroll Representative, you'll be responsible for efficient payroll functions that support over 14,000 City employees throughout 8 different departments.
Working with a team of professionals, you will provide efficient solutions and services to the entire organization in a manner that focuses on accuracy, timeliness and exceptional customer service in a fast-paced environment.
What will you do?
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Process bi-weekly payroll and audit end-to-end payroll for union and non-union employees
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Provide interpretation regarding collective agreements, administrative policies and legislative changes
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Provide information and payments in accordance with collective agreements, third party processes and applicable legislation as they relate to time-entry, allowance and premiums, WCB and ROE processing, leave plans and benefit entitlements
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Research, problem solve and respond to individual employee pay and benefit enquiries received in a continuous phone queue system, email or chat
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Human Resources Information System (HRIS) projects and testing, as required
Qualifications:
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Completion of Grade 12
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Minimum 3 years related progressively responsible experience in end-to-end union payroll administration in a large corporate environment
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Completion of Payroll Compliance Practitioner Certificate (PCP) from the National Payroll Institute. (Applicants working towards this certificate may be considered)
Assets:
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Completion of a Benefits or Pension Administration Certificate (CEBS/PPAC) or Human Resources Administration Certificate
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Relevant experience using PeopleSoft and SAP SuccessFactors (or similar HRIS software)
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Experience interpreting and applying Collective Agreements for payroll purposes
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Experience reconciling data in a unionized environment
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Experience with payroll system upgrades
Skills required for success:
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Highly developed customer service skills and proactive problem-solving abilities, in addition to being able to manage multiple priorities with the ability to meet constant deadlines
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Ability to be an active and positive team player
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Effective oral and written communication skills
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Ability to interpret information, determine alternatives, and implement solutions
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Ability to make decisions within established policies and procedures
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Proficiency in Microsoft Office: Word, & Excel and Google: Docs, Sheets & Gmail
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Alignment to our Cultural Commitments and Leadership Competencies (https://bit.ly/4brRrXm)
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Embracing a culture of equity, diversity, reconciliation and inclusion
Conditions of Employment:
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Hire is dependent on a Criminal Records Check (CRC) security clearance that is satisfactory to the City of Edmonton and is a requirement of this position. There may be a cost associated with this requirement
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Applicants may be tested
Work Environment:
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Note: This position may be eligible for a hybrid work arrangement with the flexibility to work from both home and the worksite
- This position is eligible for the EDO program (Earned Day Off)
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The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance
The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact [email protected]. Learn more about our benefits https://bit.ly/COEbenefits
Up to 2 Permanent Full-Time positions
Hours of Work: 40 hours per week, Monday - Friday
Salary Range: $29.924 - $37.552 (Hourly); $62,481.310 - $78,408.580 (Annually)
Recruitment Consultant: SL/SB
Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation
Classification Title: ESC Representative
Posting Date: Jul 31, 2026
Closing Date: Aug 14, 2026 11:59:00 PM (MDT)
Number of Openings (up to): 2 - Permanent Full-time
Union : CSU 52
Department: Employee Services
Work Location(s): Century Place, 20th Floor, 9803 - 102A Avenue Edmonton T5J 3A3
