Attendant - Crisis Services
Shared Health
Winnipeg, MB
Requisition ID: 23853

Position Number: 20090267,20090268,20090269,20090823 and 20090826

Posting End Date: May 24,2019

City: Winnipeg

Site: Shared Health

Department / Unit: Mental Health Mobile Crisis Services

Job Stream: Clinical Support

Union: SHMGEUCommunity

Anticipated Start Date: ASAP

FTE: Casual

Anticipated Shift: Days; Evenings; Nights; Weekends

Annual Base Hours: 2080

Salary: $20.097, $20.720, $21.433, $22.168, $22.915, $23.650

Shared Health leads the planning and coordinates the integration of patient-centred clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.

Position Overview

“Our Vision is Healthy People, Vibrant Communities, Care for All”. To bring this vision to reality the WRHA Adult Mental Health Program provides an integrated and comprehensive range of mental health services and supports primarily for adult residents of Winnipeg across the healthcare continuum that support and promote recovery. Through collaboration and partnership across various health, social service and community sectors the program strives to promote mental health and well-being for all, to reduce inequities and the impact of mental health problems and to work towards sustainability of mentally healthy individuals and communities.

The Crisis Response Centre (CRC) delivers crisis services to individuals residing within the Winnipeg Health Region. Services include 24/7 walk-in and mobile services, as well as scheduled post crisis services. The CRC employs a multi-disciplinary team with psychiatrists, psychologists, physician assistants, nurses and other clinicians and crisis workers with expertise in mental health in addition to an understanding of the service needs of persons with an accompanying substance use disorder. The Crisis Stabilization Unit is a separate but linked service at a separate location. More than, 20,000 people access the Crisis Response Services each year.


A minimum of two years related experience.
Preferred experience in working with individuals experiencing a psychosocial crisis.

The Crisis Response Centre has a mandate to provide service in French; preference will be given to bilingual (French/English) candidates.

Education (Degree/Diploma/Certificate)

Successful completion of a Unit Clerk Course and/or a Medical Office Assistant Course required.
Basic Cardiac Life Saving Certificate preferred
ASIST training preferred

Not Applicable
Qualifications and Skills

Working knowledge of computer software required.
Keyboarding skills (30-50 wpm) required
Knowledge of medical terminology required.
Demonstrated knowledge and experience maintaining medical records and filing systems, as well as processing personal health information.
Working knowledge of electronic medical records preferred.
Physical Requirements

Must be able to function effectively in a fast-moving environment with frequent interruptions
Must be able to do moderate lifting and much walking.

We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today.

Interested candidates should select the apply the "Apply" icon below to upload their cover letter, resume and copy of licenses/certification.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.

Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.