Job Summary
We are seeking a friendly, organized, and customer-focused Front Desk Sales Associate to join our team. In this role, you will be the first point of contact for visitors and clients, providing exceptional service and ensuring smooth daily operations. The ideal candidate will possess strong communication skills, be proficient in technology, and have a professional demeanor to represent our brand effectively.
Duties
- Greet visitors and clients warmly upon arrival, maintaining excellent phone etiquette and customer service standards.
- Contact and book leads/prospects/new members to direct them to the appropriate program.
- Manage check-in and check-out processes efficiently using POS systems and other technology tools
- Handle cash handling and cashiering responsibilities accurately during transactions
- Conduct product demos and upsell additional services or products to enhance customer experience
- Maintain organized front desk area, ensuring all materials are stocked and presentable
- Schedule appointments, manage calendars, and coordinate with other departments for seamless operations
- Respond promptly to inquiries via phone, email, or in person, demonstrating strong communication skills
- Support administrative tasks such as data entry, filing, and record keeping with organizational skills
- Maintain gym floor and changerooms
Skills
- Experience in sales and customer service
- Strong communication skills with excellent phone etiquette and customer service orientation
- Math skills for cash handling and transaction processing
- Proficiency with POS systems and familiarity with merchandising practices
- Ability to upsell products or services tactfully to maximize sales opportunities
- Exceptional organizational skills with the ability to manage time efficiently in a fast-paced environment
- Demonstrated ability to work well under pressure while maintaining professionalism and positive attitude
We value proactive individuals who are eager and take initiative to deliver outstanding service while supporting daily front desk operations. Commission based pay is an option.
Job Type: Part-time
Pay: From $17.60 per hour
Work Location: In person
