PROPERTY MANAGER
JOB SUMMARY
Join the BC Indigenous Housing Society (BCIHS) team as a Property Manager dedicated to providing safe, culturally appropriate housing for Indigenous individuals and families in Vancouver and throughout British Columbia. As a non-profit organization governed by an all-Indigenous Board of Directors, BCIHS manages a portfolio of 21 buildings and over 900 units, supporting over 1,300 Indigenous individuals and families. The Property Manager plays a crucial role in overseeing property operations, ensuring tenant satisfaction, and maintaining compliance with relevant regulations.
RESPONSIBILITIES
-· Schedules annual suite inspections, identifying tenant-related maintenance or non-compliance with tenancy agreement(s)
· Works within the governing framework of the Residential Tenancy Act, Societies Act, Small Claims, and Supreme Court applications to effectively move cases and issues forward
· Supervises the daily operations of buildings, site staff, and contractors while ensuring that the work is completed efficiently and meets VNHS standards of maintenance and repair
· Participates in talent acquisition, the hiring process, training and development, and performance management of direct and indirect reports
· Organizes and facilitates regular visits to each building to identify maintenance requirements
· Ensures that all buildings and grounds comply with local bylaws, permits, regulations, and building codes
· Prepares the scope of work, or have scope of work prepared by technical advisor(s), and negotiates contracts for all work performed by outside agents
· Prepares the Property Portfolio Administrator or Maintenance Coordinator to execute work orders for identified maintenance problems
· Verifies that maintenance projects comply with WorkSafe BC requirements and that all required documents (e.g., policy manuals, plans, etc.) are accounted for and up to date
· Provides monthly portfolio reports and coordinates budgets with senior management
· Remains current on trends in property management, social housing, residential tenancy legislation, and other relevant fields and ensures that all VNHS property managers are informed of such trends
· Works with partners and stakeholders to develop and executes programs and initiatives for the betterment of residents and program consumers
· Liaises with community support providers to guide residents in need to those supports when appropriate
· Performs other duties as assigned
Qualifications
· Certificate or Diploma in Property Management or related field
· Diploma related to the area of building maintenance and construction
· 5 years’ experience in a property management environment (e.g., social housing) including direct experience working in and with construction trades/maintenance and in conducting building and project inspections
· First Aid Certificate
· Valid BC Driver’s License or a reliable mode of transportation
· Criminal record check for working with children and vulnerable adults
· Narcan and Conflict Resolution Training an asset
Knowledge, Skills, & Abilities
· Knowledge and understanding of Aboriginal cultures
· Knowledge of and experience with word processing, spreadsheet, database software, and property management programs
· Knowledge in rent calculation
· Knowledge of the Residential Tenancy Act and rules, regulations, policies, and procedures related to social housing management
· Knowledge of facility management and building maintenance practices
· Thorough understanding of the principles and practices of residential property management services relating to affordable housing delivery
· Excellent communication (verbal and written) as well as interpersonal and customer service skills
· Demonstrated work experience in providing supervision and work direction to building managers and contractors
· Ability to resolve work-related conflicts and problems immediately on-site
· Ability to direct complex tasks of contractors, sub-trades, and building managers
· Ability to interpret program funding requirements to residents and program participants
· Ability to analyze financial reports to identify trends, corrective measures, and budget overages or surpluses
· Ability to prepare and write reports and letters
· Ability to organize the workload and maintain flexibility in an ever-changing environment
· Ability to work well under pressure and, at times, in a challenging public environment
This is a full-time position (37.5 hours per week). Flexibility with hours may be required to meet operational deadlines. The successful candidate will be enrolled in our excellent Extended Health and Dental plan upon hire and the Municipal Pension Plan after 6 months.
Please note that while we would like to connect with all applicants for this position, only those chosen for interview will be contacted. Do not contact the office directly.
NEXT STEPS
If you are passionate about providing quality housing solutions for Indigenous communities and possess the required qualifications, we invite you to apply for the Property Manager position at BCIHS. Help us make a difference in the lives of Indigenous individuals and families through safe and affordable housing.
Closing Date: Open Until Filled
Pursuant to Section 41 of the BC Human Rights Code, preference may be given to applicants of Indigenous Ancestry.
Job Type: Full-time
Pay: $65,000.00-$80,000.00 per year
Benefits:
- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
Schedule:
Application question(s):
- Do you identify as Indigenous or Metis in Canada?
Experience:
- property management: 2 years (required)
Work Location: In person
