Job Title – Quality Assurance Technician (Continental Shift/Days)
Department- QA
Years of experience – Minimum 3-5 yrs.
Position Type- Permanent (Continental Shift/Days)
Job Summary – Supervise and coordinate various aspects of plant activities in production, procurement, shipping & receiving, and human resources.
Reports to – Quality Supervisor
Essential Job Functions
QA Technician: The QA Technician will assist the QA Supervisor with the above tasks, with a particular focus on the following QA aspects:
- Monitor employees to ensure they are adhering to HACCP and prerequisite program requirements
- Work with QA Supervisor and plant manager and/or shift supervisors to enforce disciplinary action of employees who do not comply with the company food safety program
- Collect and verify daily records (shipping and receiving docs, oven sheets, product release, metal detection records, scale verifications, proper labelling etc.)
- Ensure all records are organized and kept up to date as per any changes (cart tags, oven sheets)
- Conduct daily, monthly and annual internal inspections/audits
- Monitor HACCP critical control points
- Conducting quality checks, and QA floor coverage
- Work with QA Supervisor to track trends (non-conformances, pest control, customer complaints, hold records etc.)
- Support office staff to investigate customer complaints
- Manage new and existing suppliers as per supplier review protocol
- Support QA Supervisor with root cause analysis and preventative controls
- Manage document control
- Support QA Supervisor in the training of employees including any part-time or agency employees
- Responsible for the continual training of plant employees
- Take part in trace and recall exercises, annual crisis management and food defense review
- Perform other duties assigned
Minimum Job Requirements – To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. The requirements cited below are representative of the minimal knowledge, skills and/or abilities required.
Education/Training & Experience — Bachelor of Science/Diploma in food sciences (preferred) and a minimum of 3 years related experience and/or training is required.
Communication Skills--Excellent communication skills – both oral and detailed written are needed to be effective in this position. Strong leadership, management, and interpersonal skills are necessary to effectively interact with multiple employees, management personnel, and other stakeholders. Interpersonal skills employed include handling conflict; motivating, instructing, and training personnel in a fair, honest, and direct way.
Working Conditions –
Temperature and humidity conditions in the work area can vary from temperatures ranging from 4 degrees C up to or exceeding 30 degrees, and very humid (near or over 80%) to ultra-low humidity (less than 40%). Outdoor work may be required and is subject to extreme hot and cold temperature conditions. Manufacturing processes are highly reliant on machines and as a result, noise levels can reach up to 115 decibels requiring the use of hearing protection for most of the day. Some jobs or tasks require working at heights. Some of these tasks require entry for extended periods of time. Employees will be required to wear plastic gloves, hairnet, beard net, mask while performing duties involving potential direct contact with the product. Personal protective equipment (such as safety glasses, boots, or gloves) must be worn per company work rules. Employee must be available to work weekend hours as needed.
Physical Requirements— Employee is required to stand for long periods and reach with arms and hands, as a regular occurrence. The employee is regularly required to use hands to handle, or feel objects, tools, or controls. The employee is regularly required to walk, stoop, kneel, crouch, crawl, and climb stairs. The employee will frequently and consistently be required to lift and carry objects weighing up to 55 lbs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and depth perception.
The Crump Group Inc. is committed to Employment Equity and is an Equal Opportunity Employer, requiring the successful completion of a pre-employment medical and reference check.
Job Type: Full-time
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Tuition reimbursement
- Vision care
Schedule:
Ability to commute/relocate:
- Mississauga, ON: reliably commute or plan to relocate before starting work (preferred)
Experience:
Work Location: In person
