Support Staff Regular Part-time Replacement Position
(First consideration for Support Staff and Academic positions will be given to internal applicants in accordance with the respective Collective Agreements)
The Bookstore Customer Success Support will report to the Manager, Campus Retail & Resource Services and assist with providing front-line and virtual customer service to support students with learning resources, including but not limited to, student academic required purchases, eText program inquiries, and return/exchange requests. This position will also support back-end functions, including sponsored student and invoicing verification.
Successful candidates will be required to work on site, 5 days per week, Monday 9:00am – 1:00pm and Tuesday to Friday, 9:00am-2:00pm, at the Doon Campus located at 299 Doon Valley Dr. in Kitchener.
