Housing Locator – contract position (12 months) September 2019 - August 2020.
Fourcast is a community based addiction treatment organization that is engaged with the City of Peterborough in its 20,000 Homes Campaign to end chronic homelessness. Our contribution to the City’s Plan is to provide supportive housing and other housing programs that support those exiting homelessness to find and maintain stable housing.
The Housing Locator is responsible for establishing relationships with landlords and other housing operators, private and non-profit, securing appropriate housing for vulnerable individuals who have experienced homelessness. Housing Locators will be required to utilize a variety of housing options – for example independent apartments, congregate housing, among many other possibilities – to reasonably match the desired housing situation of the individual to available or innovative options. The Housing Locator will work creatively and collaboratively with the centralized access system and service providers. The Housing Locator will be able to cultivate positive relationships with landlords and/or housing operators, and advise involved community supports and clients on all aspects of housing, tenancy management, and landlord relations. The Housing Locator will be based out of City of Peterborough Social Services but will be mobile and will spend much of their time in the community working directly with housing providers, contracted agencies, system partners, and clients. This is a contract position, subject to extension based on performance and funding.
Duties & Responsibilities
- Identify and maintain a variety of housing stock matching the program caseloads and a network of landlords, focused on retention, mediation, and fair housing to program recipients
- Create tools and advise on best practices for communicating with landlords
- Act as community resource for housing providers and housing related inquiries
- Act as a resource and develop understanding and capacity among community partners and clients on housing legislation
- Liaise with community supports and clients to determine needs and unit suitability
- Determine safety and appropriateness of units
- Support the client during the moving process, including securing an apartment or alternative form of housing
- Facilitate communication and act as liaison between the landlord and the tenant
- Consult with non-profit legal services and others regarding actions to prevent evictions, and concurrently negotiate with clients and landlords experiencing conflict to find solutions.
- Provide information to landlords to promote their involvement with housing participants. Set expectations for landlords as to what the placement and partnership could look like
- Provide training to clients on maintaining or finding their own housing, as well as how to promote good landlord relations on their own
- Liaise with Social Services and the Housing Resource Centre to advocate for funding to support eviction prevention
- Accurate, detailed, and timely data entry
- Attend and actively participate in progress updates
- Perform other administrative or program-related tasks as required
Education & Experience
- Completion of relevant post secondary education (diploma or degree)
- Minimum 1 year of related experience building and fostering community relationships
- Experience in a Housing First environment is an asset
- Experience working with homeless or at-risk individuals is preferred
Knowledge, Skills and Abilities
- Knowledge of Housing First is desired, including the philosophy of Housing First as an intervention, and how it has been deployed in Peterborough.
- Experience working with people experiencing homelessness in the context of outreach, housing, health care, education, or justice. Preference will be given to experience working within a harm reduction context.
- Knowledge of Housing First intake and assessment procedures would be an asset, including the Service Prioritization Decision Assistance Tool (SPDAT).
- Advanced knowledge of local private rental market and Ontario Landlord and Tenancies Act
- Strong understanding of the Ten Year Plan to End Homelessness, and policy frameworks related to integrated service delivery for people with complex needs.
- Experience and proficiency working with electronic (computer-/web-based) case management software is desirable.
- Excellent interpersonal communication skills to connect and build relationships. Experience in marketing/working with a variety of housing providers including Non Profits, Local Housing Corporations, and private landlords as well as experience working in an interagency or cross-system context is desirable.
- Strong and professional written and oral communication skills, with the ability to distil complex or technical issues to salient points.
- Proficiency with a variety of software programs, most importantly Microsoft Office (Word, Excel, Outlook, PowerPoint), and the ability to effectively use the internet.
- Possess a valid driver’s license, vehicle and willing to travel (within the City and County of Peterborough).
- Must pass criminal record check including vulnerable sector clearance.
Fourcast is an equal opportunity employer and is committed to providing accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should any applicant require an accommodation through application, interview or selection process please contact our Human Resources Co-ordinator at 705-876-1292 ext 254.
Posting closes on Monday September 23rd, 2019. Only those candidates selected for an interview will be selected.
Job Type: Contract
Salary: $41,400.00 to $48,900.00 /year