Associated Labels and Packaging is one of the largest premium printing companies in the Pacific North West. We are a family owned and operated business with nearly 200 employees. Our company culture promotes individual growth, freedom to create projects and most importantly, having a good time! Our production facility has state of the art printing presses and methodologies. We are leaders in our industry, specifically packaging solutions. In the past few years we have developed a fully backyard compostable pouch, and a world’s first compostable lidding film. We look forward to welcoming you to our closely-knit team making a difference in the packaging world!
Enjoy these benefits as the Inside Sales Assistant:
- Competitive wage and benefits package
- Opportunities for growth and career advancement
- Educational assistance and professional development
- Medical and dental benefits
- 24 hour employee gym
- Fun company-sponsored events like bowling, paint-balling, snowshoeing, food truck lunches
Summary: The Inside Sales Assistant is responsible for inside sales, working closely with the Sales Team in determining customer project requirements and coordinating customer orders, and performs administrative tasks to support the Sales Representatives. The Inside Sales Assistant has superior communication and time management skills and creates a positive and professional image of the organization through interactions with internal and external stakeholders.
Primary Responsibilities for the Inside Sales Assistant:
- Maintains a high level of product and service knowledge and assists the Sales Team with determining project requirements
- Answers email and telephone inquiries from customers
- Formulates custom quotes and processes customer orders
- Reviews customer artwork or preflights and writes up orders in the system
- Confirms pricing and other details of purchase orders received from customers
- Ensures order specifications and delivery dates are met by coordinating with multiple internal departments
- Provides exceptional customer service by ensuring customer needs are met and communicating with them regularly to keep them informed of job status
- Presents a positive and professional image of the organization when interacting with customers, employees, and external stakeholders
- Adapts communication styles as necessary to deliver information effectively to a range of individuals
- Works closely with Sales Representatives on managing customer accounts
- Attends customer press checks
- Performs other related duties and tasks as required to meet the needs of our operations
Qualifications for the Inside Sales Assistant:
- Minimum two years of experience in a customer service, administrative, or inside sales role
- Highly effective verbal and written communication skills
- Ability to prioritize and manage conflicting demands
- Comfortable working in a fast-paced environment
- Ability to quickly pick up new product and service knowledge, and communicate that knowledge effectively to customers
- High flexibility with strong interpersonal skills
- High level of integrity and work ethic
- Priority given to individuals with experience in the printing or packaging industry
Hours: 8:30am – 4:30pm
Wage: Competitive wage and benefits package
Job Types: Full-time, Permanent
Pay: $25.00-$30.00 per hour
Benefits:
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
Experience:
- Printing & label: 1 year (preferred)
- Sales: 1 year (preferred)
Work Location: In person
