Job Requisition Id: 60622
Business Function: Human Resources
Primary City: Ottawa
Employment Type: Full-Time
Employment Status: 6 month temporary assignment with possibility of extension or permanency
Language Requirement: Bilingual Imperative (BBBB)
Employee Class and Level: CPMGA01
Number of Vacancies: 1
Job Closing Date : 21/08/2020
The Officer, Pension Business Processes is responsible for the design, development and documentation of the pension administration operating procedures for the Canada Post Pension Centre and Executive Services. The Officer is also responsible for the design, development and drafting of the Plan member event kits, letters and forms and for ensuring that all pension administration documentation is in compliance with federal pension legislation and the provisions of the Canada Post Corporation Registered Pension Plan (the ‘Plan’) and Supplementary Retirement Arrangement (SRA).
The Officer is required to work with and provide direction to the administration service provider and the Plan custodian to monitor their progress in the resolution of process or system issues, and in the implementation of new business process requirements.
Below are the main job requirements and responsibilities for the Officer, Pension Business Processes
Designs, develops and documents pension administration processes and procedures in accordance with guidelines set forth by pension legislation, regulatory agencies, and the provisions of the Canada Post Corporation Registered Pension Plan (the ‘Plan’) and Supplementary Retirement Arrangement (SRA).
Leads and participates in projects to analyze and improve the quality and clarity of pension information provided to plan members. Designs, develops and drafts Plan member event kits, letters and forms that are utilized by Pension Centre employees as well as accompanying form completion guides for member event correspondence and for posting on the Canada Post Pension Plan internal website.
Ensures the timely and appropriate implementation of changes to administrative processes, procedures and letters/forms in support of the Pension Centre by taking an active role in the change management process. Provides direction as required to Pension Centre staff in the implementation of new and ongoing procedures.
Coordinates and tests changes to the pension system calculator that are implemented to comply with pension legislation changes and/or amendments to the provisions of the Plan/SRA.
Periodically reviews administrative processes with the Pension Centre Manager and staff to identify areas for process improvement. Designs, develops and implements tools and initiatives to monitor Pension Centre staff’s compliance to administrative operating procedures.
Documents and maintains corporate Internal Control Certification flowcharts, narratives and testing procedures for the pension administration sub-processes. Coordinates and reports results of controls testing.
Job Responsibilities (continued)
Participates in the development and maintenance of the Business Continuity Plans (BCPs) for the critical process of paying pensioners. Designs and coordinates the annual BCP tabletop exercises.
Documents required changes to the corporate decision-making practices and matrices for Pension Services Administration and ensures they are incorporated in the applicable administrative processes.
Coordinates and participates in the testing and implementation of new initiatives to enhance the functionality of the pension calculator website that is owned by the administration service provider.
Works with Benefits Policy on issues regarding the administration of the post-retirement life insurance plans.
Maintains the Pension Administration Document repository. Monitors the inventory of pension kits and forms maintained by the administration service provider. Reviews and initiates revisions to the kits, forms, booklets and brochures when required and coordinates changes with the Graphic Design group and/or contracted printer.
Completed post-secondary, preferably in a related field OR a combination of equivalent professional experience and training
CEBS or PPAC designation an asset.
1 to 3 years of relevant functional experience
One or more years of experience in a unionized environment an asset
Other Candidate Requirements
Proficient computer skills and competent with Microsoft Office programs
Strong communication, analytical, and customer service skills
Strong attention to detail
Experience reviewing documents
Quick learner, autonomous and mature worker
Able to work as part of a team
An eligablity list will be created for a 1 year period fo fill future vacancies.
Safety Sensitive Positions
This position may be considered a Safety Sensitive position.
Canada Post is committed to employment equity and encourages applications from women, Aboriginal people, persons with disabilities and visible minorities.
Conflict of Interest
The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.
If you are contacted by Canada Post regarding a job opportunity or testing, please advise if you require accommodation.
Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.
Decision Making – A champion of the organization who takes calculated risks and makes prudent, common sense decisions about current issues, future opportunities and resource requirements in a timely, well thought out manner, that aligns with the corporation's best interests.
Accountability – An individual who strives for performance excellence and who holds him/herself and direct reports accountable for decisions and actions and for learning from mistakes when intended results are not achieved.
Business Orientation – A proactive individual who understands the competitive nature of the business, and is committed to sustaining the business through excellent customer service and new business opportunities.
Execution – A focused and self-motivated individual who acts with a sense of urgency and delivers on time and within budget, by dealing effectively with challenges and ambiguous situations.
Leading People – A compelling communicator and leader who engages, motivates and inspires others to achieve results and who encourages personal growth and finding better ways of doing things.
Canada Post’s corporate values reflect the principles, beliefs and aspirations that guide our behaviour and shape our culture.
Transformation – We will innovate and transform to win in the marketplace.
Customer – We serve Canadians with pride and passion.
Integrity – We act responsibly and with integrity.
Respect – We treat each other with fairness and respect.
Safety – We are committed to a safe and healthy environment for all our stakeholders