The City of Orillia is hiring a
Recreation Systems Administrator
The City of Orillia is less than 90 minutes from the Greater Toronto Area. Even though growth and progress have been strong in recent years, the Sunshine City has worked hard to retain the small-town charm that has captivated generations. The quality of life is unbeatable in this city surrounded by two lakes, where outdoor pursuits are available in all seasons and are enjoyed by both visitors and residents.
The City of Orillia is currently seeking a highly motivated individual to fill the position of Recreation Systems Administrator in the Parks and Recreation Division.
The City does not use artificial intelligence in the hiring process. All job applications are reviewed personally by the appropriate Department/Division. This position is for an existing vacancy.
Reporting to the Manager of Parks and Facilities or designate, the Recreation Systems Administrator supports operational efficiency across Parks and Recreation by improving financial, administrative, reporting and system-based processes that support staff facilities, programs and public service delivery. This role bridges operations, finance reporting, and recreation systems by identifying process bottlenecks and supporting practical service improvements.
Candidates must possess a post-secondary diploma in a related field (e.g., business, administration, sport business management), at least one year experience in a related role, and excellent verbal and written communication skills. This position requires excellent computer skills using Microsoft 365 and Active Network Software. The role requires a valid Class “G” driver’s license with access to a reliable vehicle.
The City of Orillia offers a competitive salary, a comprehensive benefits package, and registration with the OMERS pension plan. The salary for this position is $64,226 to $69,465 based on a 40-hour work week.
Interested candidates with the required qualifications are welcome to submit their resume and letter of interest by July 22, 2026 at noon.
Applications will only be accepted by applying online. Please click the "Apply Now" button below.
We thank all applicants, however, only those selected for an interview will be contacted.
Note: The City of Orillia is committed to an inclusive, barrier-free environment. Accommodation will be provided in all steps of the hiring process. Please advise the City of Orillia Human Resources Department if you require any accommodations to ensure you can participate fully and equally during the recruitment and selection process. We thank all applicants that apply and advise that only those to be interviewed will be contacted. In accordance with the Municipal Freedom of Information and Protection of Privacy Act, personal information is collected under the authority of the Municipal Act 2001,S.O. 2001, c. 25., and will be used for the purpose of candidate selection. Questions about this collection should be directed to the Freedom of Information Coordinator, City of Orillia, 50 Andrew St. S., Orillia ON L3V 7T5.
Recreation Systems Administrator
Position Synopsis and Purpose
Reporting to the Manager, Parks and Facilities or designate, the Recreation System Administrator supports the day-to-day administration and ongoing improvement of operational, financial, reporting, and recreation systems processing. The role supports workflows, reporting tools, financial coordination, advertising, audit preparation and recreation systems processes that improve efficiency, strengthen documentation and controls, and provide more timely and useful information to staff and management.
Major Responsibilities
Program/Service Delivery
- Support the Financial, administrative and system needs of Parks and Recreation.
- Coordinate and oversee municipal booking administration processes for parks, recreation facilities, sports fields, arenas, aquatic facilities, gymnasiums and special events through ActiveNet and related systems. Manage municipal recreation and facility advertising initiatives from intake and setup through tracking and completion.
- Support food vendor administration and related operational documentation or coordination requirements.
- Respond to internal requests and provide practical support to staff using departmental tools, reports, or systems.
- Monitor booking workflows, service standards and operational requirements to ensure timely, accurate and consistent customer service delivery.
- Support complex booking inquiries, escalated customer concerns and operational coordination requirements related to facility, park and event bookings and advertising.
System and Process Improvement
- Design and improve reports and dashboards that strengthen visibility into financial and operational information.
- Identify bottlenecks and redesign workflow to improve efficiency, accountability, document control and user eperience.
- Support process consistency by improving forms, internal procedures, and reporting practices across department functions.
- Contribution to modernization initiatives that reduce manual effort and improve how staff complete day-to-day work.
- Administer and support recreating management systems, including ActiveNet configuration, forms, workflows, reporting tools, user support and process improvements.
Financial Administration and Reporting
- Support budgeting and financial administration through systems like Great Plains and Questica.
- Contribute to capital budget coordination and support development of the ten-year capital plan.
- Provide support for audit processes through documentation, tracking, and record organization.
- Support revenue management and monitoring activities associated with facility, program, park and event bookings, including reporting, reconciliation and process improvement initiatives.
- Assist with reconciliations, reporting needs, invoice-related processes and overall financial process consistency.
Polices, Documentation and Staff Support
- Maintain organized records, process documentation, and practical reference materials for staff and management.
- Provide day-to-day supervision, guidance and support to assigned staff, including work coordination, training, performance feedback and continuous improvement initiatives.
- Support adoption of new tools and processes by building solutions that are easy to use and aligned to operational needs.
- Assist with policy, procedure, and workflow updates as required to support service delivery, accountability, and continuous improvement.
- Note: All activities are expected to be performed in a safe manner, in accordance with the Occupational Health and Safety Act and its Regulations, along
with Corporate Safety policies, procedures and programs. In addition, all necessary personal protective equipment must be used and maintained
in good condition.
Decision Making and Independence
1. Examples of the types of decisions that are made or issues/situations that are dealt with on a regular basis and how judgement is used to resolve them.
- Determine where manual or fragmented workflows can be improved through better process design, reporting, or stronger administrative coordination.
- Assess user needs and recommend practical system, reporting, or workflow solutions that improve efficiency while maintaining controls.
- Provide guidance and support on recreation systems, internal forms, reporting tools, and process changes for staff and management.
- Coordinate advertising, vendor, and operational support processes while balancing service needs, documentation, and departmental priorities.
- 2. Examples of situations or problems that are referred to this position for direction or resolution.
- Items with significant financial, legal, privacy, reputational, or cross departmental impacted are escalated to management for direction.
Minimum Qualifications
Education (degree/diploma/certifications)
- 3-year diploma in Business Administration, Sports Business Management, or a related field.
Experience
- Minimum one year of related experience.
- Experience with Active Network recreation software is considered an asset.
Knowledge/Skills/Ability
- Knowledge of Accounting Principles, general ledgers and financial reporting.
- Ability to design and manage technological based solutions within MS Office Suite.
- Municipal knowledge of budgeting and accounts administration.
- Strong organizational skills with the ability to work on multiple projects at one time.
- The ability to communicate effectively with coworkers and members of the public.
- Having the ability to act strategically and support the departmental and community priorities.
Physical Demands
- Physical demand requires sitting, standing or walking. Work is conducted in a standard office environment with continual visual concentration required.
Position Requirements
- Valid Class 'G' Ontario Driver's License and access to a reliable vehicle.
- A current and acceptable Criminal Record Check is required prior to the employment commencement date.
- Attendance at meetings, seminars and conferences as required
- Availabiliy to assist with after-hours questions, concerns, and/or emergencies; to attend evening/weekend meeting or special events; and/or to work outside of designated normal hours per week.
Education (degree/diploma/certifications - in addition to the above)
- Expereince in a municipal environment is considered an asset.
Position Classification
Position Title: Recreation Systems Administrator
Division: Parks and Recreation
Department: Environment and Infrastructure Services
Classification: Exempt (non-union)
Work Location: Orillia Recreation Centre
Reports to (Direct): Manager of Parks and Facilities or designate
Position(s) Supervised Directly: One
Position(s) Supervised Indirectly: N/A
Revision Date: June 6, 2026
Salary Range: Category 2 - Exempt Salary Schedule
Organizational Chart
Below is the reporting relationship of this position to others within the immediate department.
