Love talking to people, solving problems, and keeping a busy day organized? Your next opportunity could be with PROtek.
PROtek is looking for an energetic, dependable, and highly organized Full-Time Customer Service Representative / Dispatcher to join our growing office team.
In this role, you will be at the centre of our daily operations. You will communicate with customers, coordinate technician appointments, manage service updates, and help ensure every day runs as smoothly as possible.
This position is a great fit for someone who enjoys variety, works well under pressure, and likes being part of a fast-moving team where every day brings something new.
Key Responsibilities
- Assist customers by phone and email with professionalism and confidence
- Book service appointments and coordinate technician availability
- Provide customers with updates throughout the repair process
- Maintain organized and accurate customer records
- Work closely with technicians, dispatch, and the office team
- Support daily administrative and operational tasks
- Help resolve customer concerns with patience and a solution-focused approach
What Will Help You Succeed
- Excellent verbal and written English communication skills
- Strong organizational and multitasking abilities
- Friendly, confident, and professional personality
- Ability to remain calm and focused in a busy environment
- Comfortable working with computers, email, and scheduling software
- Reliable, punctual, and committed to providing excellent service
- Previous experience in customer service, dispatching, reception, or office administration is an asset
Build Your Skills With Us
At PROtek, you will be surrounded by a welcoming team that is ready to answer questions, share knowledge, and help you succeed.
You will gain valuable experience in customer relations, scheduling, dispatching, problem-solving, administration, and service coordination. This is a hands-on role where you can continue developing your skills while making a visible impact on the company’s daily success.
Compensation and Benefits
- $19–$21 per hour
- Full-time position
- Training provided
- Supportive and team-focused office environment
- Opportunities to expand your administrative and operational knowledge
- Room to develop and grow within the company
Bring your energy, organization, and customer service skills to PROtek. Apply today and become an essential part of our growing team!
Pay: $19.00-$21.00 per hour
Work Location: In person
