About the Company
At Anderson Vacations, we specialize in crafting unforgettable travel experiences across Canada, Australia, New Zealand, and the South Pacific with a strong focus on authentic, immersive journeys, including Indigenous cultural experiences. We proudly lead the way in showcasing Canada. Recognized as the Favourite Tour Operator – Domestic Canada at the 2023, 2024 and 2025 Baxter Media Agent's Choice Awards, we are passionate about delivering excellence in travel.
About the Role
We are looking for a Group Sales & Operations Consultant to join our dynamic team. In this role, you will be the bridge between our clients' travel dreams and the seamless execution of their journeys. You'll work independently and collaboratively to manage bookings, support operations, and ensure an exceptional customer experience from inquiry to post-trip follow-up.
As a Group Travel Consultant, you will also be responsible for selling, planning, budgeting, booking, and managing all steps required for Group Travel packages.
Key Responsibilities
- Engage with potential clients to understand their travel needs and recommend suitable tour options.
- Prepare quotes, process bookings, payments, and manage client communications.
- Create and price customized travel packages.
- Sell, plan, and oversee all aspects of group travel operations, including budgeting and logistics.
- Manage tour inventory across multiple platforms.
- Generate and edit invoices using our online systems.
- Update website content with new tours, pricing, and inclusions.
- Collaborate with internal teams and external partners to ensure smooth tour delivery.
- Support general office administration tasks as needed.
About You
- You have hands-on experience in running and operating tours.
- You have a strong understanding of Canadian travel destinations.
- You have previous experience as a travel advisor, ideally at a tour operator, DMC, or travel agency.
- You are a travel enthusiast with boundless energy and a strong work ethic.
- You thrive in fast-paced environments, handling multiple tasks under pressure.
- You are enthusiastic, friendly, and eager to learn and grow.
- You have strong organizational skills and great attention to detail.
- You can collaborate effectively with management, colleagues, and suppliers.
- You are fluent in English (spoken and written).
- You are proficient in MS Word, Excel, Outlook, and other travel industry systems.
Requirements
- Experience in travel sales and operating tours (essential).
- Knowledge of Canada as a travel destination.
- Legal work status in Canada (Valid Work Permit, Permanent Resident or Citizen).
- Calgary-based person (Office-based with hybrid option after 3 months).
- Post-secondary education or 2+ years of experience in travel packages/tour sales, tour operations, or a related travel company.
- Familiarity with database-driven booking, tracking, and itinerary creation systems (an asset).
What We Offer
- Competitive salary and performance-based bonuses.
- Career development support for industry-related courses.
- Travel perks and exclusive industry discounts.
- A dynamic and collaborative work culture.
- Comprehensive health benefits package.
- Enjoy a paid day off on your birthday.
- Our workplace boasts a diverse, friendly atmosphere with a strong focus on achieving our goals. We prioritize company-wide events such as annual retreats, festive Christmas and Stampede celebrations, and regular team lunch sessions.
Ready to Apply?
If you are passionate about travel, love working with people, and thrive in a dynamic environment, we would love to hear from you! Send your resume and a brief cover letter through the platform.
Job Types: Full-time, Permanent
Pay: From $40,000.00 per year
Benefits:
- Casual dress
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
Experience:
- travel sales and/or tour operations: 2 years (required)
Location:
- Calgary, AB T2R 0T9 (required)
Work Location: In person
