The right company changes everything.
When your work is valued, leadership is supportive, and growth is real, work feels different. That is exactly what we believe at The Kind Hearted Company.
We are a premium residential cleaning company serving Greater Victoria, and our Residential Division is growing. Our clients are often busy families, seniors, professionals, and people navigating health challenges or difficult seasons of life. They are not simply looking for someone to clean their home, they are looking for peace of mind, and when they invite us in, they are trusting us with their safe space.
That is why we are hiring across our Residential Division at the same time: Residential Cleaners to deliver that standard in the home, and Residential Team Leads and Supervisors to lead, coach, and hold that standard for the whole team. These are fully structured employee positions, not contractor work.
People first. That is not a slogan. It is how we run this company.
At a Glance
Residential Cleaner: $22.00–$24.00/hour based on experience. Full-Time & Part-Time, with part-time roles typically 20–30 hours per week.
Residential Team Lead: $25.00–$26.00/hour based on experience, leadership skills, and qualifications. Approximately 25–30 hours per week.
Residential Supervisor: $25.00–$26.00/hour based on experience, leadership skills, and qualifications. Approximately 30–35 hours per week.
Which Role Is Right for You?
Residential Cleaner
This opportunity is right for candidates who want to perform high-quality residential cleaning and build a career within the company. As a Residential Cleaner, you will be the face of KHC inside our clients' homes, delivering hands-on cleaning with genuine care, professionalism, and attention to detail, with training and a clear path to grow into leadership over time.
Residential Team Lead / Supervisor
These are working leadership positions. Candidates continue performing residential cleaning themselves while also leading by example, coaching and supporting Residential Cleaners, training new employees, and helping maintain the KHC standard across the team. Both roles are approximately 80% field and 20% leadership/administrative. Candidates will be considered for either a Team Lead or Supervisor position depending on their experience, leadership skills, qualifications, and overall fit.
What We Offer
- Hiring Bonus Program: Earn $100 after successfully completing your first 3 months, plus an additional $150 after 6 months.
- 5-Star Performance Bonus Program + Customer Tips
- Fuel subsidy
- Competitive, role-based wages with clear opportunities for wage growth
- Employee position, paid bi-weekly via direct deposit
- Paid drive time between job sites during your shift
- Paid onboarding and training
- WorkSafeBC coverage and company liability insurance
- Vacation pay, statutory holiday pay, and paid sick days in accordance with BC Employment Standards
- Company-supplied approved cleaning equipment and products
- Supportive, growth-focused team environment and company events
- Leadership development opportunities and mentorship, with opportunities for advancement as the Residential Division grows
What You'll Do
Residential Cleaners
- Clean and maintain homes to The Kind Hearted Company standard
- Deliver exceptional service with care, professionalism, and attention to detail
- Travel between client homes throughout your workday
- Use and care for company-provided equipment and approved products
- Track your time accurately using our systems
- Communicate clearly with your manager regarding schedules and client needs
- Participate in onboarding, training, and continued development
- Represent KHC with professionalism in every home you enter
Residential Team Leads & Supervisors
Field Responsibilities (approximately 80%)
- Perform residential cleaning services to the KHC standard
- Lead by example and hold the standard on every job
- Coach and support Residential Cleaners
- Train new employees
- Conduct quality inspections and follow-up visits
- Support onboarding
- Assist with customer service and service recovery
Leadership / Administrative Responsibilities (approximately 20%)
- Support communication between field staff and management
- Help coordinate daily operations
- Assist with quality assurance
- Help support scheduling when required
- Maintain operational records and support continuous improvement
What We're Looking For
We hire for attitude first. Skills matter, but character matters more. The right person leads through action, takes ownership, and brings a positive attitude to every shift.
You will thrive in this role if you:
- Are reliable, punctual, and accountable
- Bring a positive attitude and strong customer service mindset
- Communicate professionally
- Pay strong attention to detail
- Receive feedback well and are genuinely coachable
- Want long-term growth, not just another job
- Can work independently and as part of a team
For Team Lead and Supervisor Candidates
- Lead by example and earn trust through consistent, ownership-driven action
- Enjoy supporting and developing others
- Bring leadership and organizational ability, balancing hands-on field work with leadership responsibilities
What You'll Need
Requirements: All Residential Candidates
- Currently located in Greater Victoria, BC, and legally authorized to work in Canada (no visa sponsorship available)
- Valid driver's licence that permits you to legally drive in British Columbia, and a reliable personal vehicle
- Comfortable traveling between client homes throughout Greater Victoria, with professional communication in English
- Punctual, reliable, and accountable
- Able to perform the physical requirements of residential cleaning
- Willing to successfully complete a Criminal Record Check as a condition of employment
Additional Requirements: Team Lead / Supervisor Candidates
- Minimum 1 year of professional residential cleaning experience
- Previous Team Lead, supervisory, or leadership experience in residential cleaning or a related service industry strongly preferred
- Strong communication, leadership, organizational, and time-management skills, with the ability to balance field work and leadership responsibilities
- Flexible availability, including mornings, evenings, and weekends, based on operational needs
Growth & Career Path
We promote from within. Full stop.
The Residential Division is growing, and we invest in people who demonstrate reliability, excellence, integrity, ownership, and a genuine commitment to growth. As responsibility grows, wages grow.
Residential Cleaner → Residential Team Lead → Residential Supervisor → Operations Manager
Supporting Your Path to Permanent Residency
If you are currently working toward your Canadian Permanent Residency and hold a valid work permit, you are welcome to apply. Eligible employees may be considered for support through available provincial or federal immigration programs, based on company needs, performance, and program eligibility.
Please note that this is not a sponsorship position. Support is considered on a case-by-case basis, based on eligibility and program availability.
How to Apply
If this feels like the kind of company you've been hoping to find, we'd love to hear from you.
Apply through Indeed or send your résumé directly to [email protected]. Let us know which opportunity interests you: Residential Cleaner, Team Lead, Supervisor, or open to multiple roles.
Please confirm: you are located in Greater Victoria, BC; you hold a valid BC driver's licence and reliable transportation; and you are legally authorized to work in Canada. Team Lead / Supervisor applicants, please also confirm your residential cleaning and leadership experience.
Great residential service is never just about cleaning homes.
It is about trust, people, and pride in the work. If that is what you are looking for, we would love to meet you.
Pay: $22.00-$26.00 per hour
Benefits:
- Casual dress
- Company events
- Paid time off
Application question(s):
- Which position are you applying for?
Language:
Licence/Certification:
- driver’s licence and your own reliable vehicle (required)
Location:
Work Location: On the road
