Liaison Officer
University of Ottawa
Ottawa, ON
Position Purpose

Acts as a marketing officer to promote the University of Ottawa (especially its undergraduate programs) throughout Canada so that the University can achieve its recruitment objectives with respect to the number and types of new students. Helps develop the University’s recruitment plan and maintains close relationships with high school and CEGEP guidance counsellors, faculty communication officers, the Admissions Office, and the Marketing Service and Communications Office. Develops and organizes events in response to the needs of the Anglophone and immersion markets. Ensures that publications distributed to students are suitable and that they meet the students’ needs.

Essential Qualifications

University degree in marketing, communications or public relations, or an equivalent combination of studies and experience
Skills in public relations and interpersonal communication, experience in giving English- and French-language presentations in public, and the ability to design presentations for various audiences
Public relations or liaison experience in maintaining effective relationships with high schools, colleges and other sectors of the University would be an asset
Customer service experience as a resource person
Experience in developing promotional material (e.g., publications, pamphlets, and promotional items)
Experience in using computer systems and software such as Windows, word processors, database systems, presentation software (PowerPoint or equivalent), email programs and the Internet, and knowledge of a customer relationship management tool such as Talisma would be an asset

Key Competencies

Key competencies required at the University of Ottawa:
Planning: Organize in time a series of actions or events in order to realise an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.


All qualified candidates are invited to apply; however, preference will be given to Canadian citizens and permanent residents. The University of Ottawa is an equal opportunity employer. We strongly encourage applications from women, Aboriginal peoples, persons with disabilities and members of visible minorities. If you are invited to continue the selection process, please notify us of any particular adaptive measures you might require.

Applications from employees belonging to the bargaining unit SSUO will be considered first. Priority will be given to employees who have an entitlement as defined by their collective agreement or university policies. The University also accepts external applications; they will be selected in second place. Schedule with an average of 35hrs/week. Workshops offered by Leadership, Learning and Organizational Development that you have taken may be considered an asset if you apply for a position at the University. Don’t forget to list them on your CV. We thank all candidates for applying. We will only contact candidates selected for further consideration. Any information you send us will be handled respectfully and in complete confidence. Remember to upload a copy of your diploma(s) or a certificate of merit as well as a current version of your CV into the My documents section of your career profile (please include the job ID number, i.e. J0000-0000, in the title of your document).

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