Branch Operations Assistant
RBC
Ottawa, ON
What is the opportunity?

The RBC Dominion Securities Bells Corners branch is currently seeking a Branch Operations Assistant to join their team. The successful candidate will provide superior service along with administrative and operational support to clients and employees.

What will you do?

  • Greet clients in person and on the phone in an open and friendly manner
  • Provide attentive and accurate service to clients and respond to their needs
  • Prepare cheques and daily bank deposits
  • Deal with incoming and outgoing funds
  • Complete administrative tasks to help the branch management team: manage office stationery orders, boardroom scheduling, and provide support to the Branch Administrator when needed
  • Assist the branch management team with a detailed review of daily activities and help with special projects as needed
What do you need to succeed?

Must-have

  • Exceptional client servicing skills
  • Professional approach to all situations to create a positive working environment
  • Excellent oral and written communication skills
  • Adhere to and ensure proper processes are always followed
  • Meticulous attention to detail with ability to multi-task and prioritize
Nice-to-have

  • Professional work experience within the financial services industry in administration or operations
  • Passionate, enthusiastic spirit
  • Interest in the financial services industry
  • Ability to complete duties independently seeking out own answers and solutions
What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team