Job Category: Buildings, Property Operations & Real Estate
Division & Section: Corporate Real Estate Management, Corporate Security
Work Location: Various
Job Type & Duration: Permanent, Full-Time
Salary: $71,011.20 - $83,428.80 annually, TM1254, Wage Grade 5
Shift Information: Monday - Sunday; 40 hours per week
Number of Positions Open: 3
Posting Period: 20-Sep-2021 to 04-Oct-2021
Reporting to various Supervisors of Building Security, the Senior Security Coordinator provides and maintains a high level of security and life safety services to City employees and members of the public visiting City facilities. Responsibilities include:
Implements detailed plans and recommends policies/procedures regarding program specific requirements
Supervises the day to day operation of all assigned staff including the scheduling, assigning and reviewing of work
Authorizes and coordinates vacation and overtime requests. Recommends disciplinary action when necessary
Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations
Represents Corporate Security to City divisions and acts as the security divisional contact for day to day security operations, investigations and emergency situations
Provides advice, consultation and support to local property managers and senior management staff on security systems, hardware, policies and procedures, health and safety and life safety compliance
Provides security services to City owned and operated properties through various security systems and supervision of in-house staff and contracted firms
Ensures staff adherence to and enforcement of security policies and various related Acts and Codes, including the Criminal Code and Trespass to Property Act
Provides project management services related to planned and on-demand security system installation and maintenance to ensure all standards, contracts and obligations are fulfilled
Coordinates the preparation and compiles complete tender documents and specifications for tenders, Requests for Tenders, Requests for Quotations (RFQ), Requests for Expressions of Interest (REOI), and Requests for Proposals (RFP) for capital and operational contracts
Represents the Corporate Security's service interests at Community Council meetings and on various workgroups, committees and project teams, as they relate to security, health and safety and emergency, labour disruption and event planning
Develops and implements Divisional Security Plans
Maintains cooperative linkages with various law enforcement personnel, local Police divisions, emergency response agencies, local property owners and related organizations
Develops site specific standards, site plans, policies and procedures. Provides and enhances security at City facilities to integrate with the Unit’s standard work plan and procedures
Conducts security audits and implements cost effective solutions consistent with the overall vision of the Unit
Creates security plans for large events and conducts briefings and debriefings with staff in relation to these events
Exchanges information with various City and external groups before and after completion of large events at City facilities
Plays a leadership role in diffusing potentially dangerous situations, such as protests, demonstrations, labour disruptions and emergencies
Conducts pro-active patrols of facilities
Checks Security Occurrence reports, corrects deficiencies and conducts investigations. Checks log books, personal memo books and ensures policy adherence. Attends court as a City witness as required
Responds to inquiries and complaints in an effective and professional manner ensuring excellent customer service
Maintains a high level of functional knowledge of technical information to provide all aspects of modern corporate security and protection for large and small building complexes and special events
Provides 24/7 coverage for emergencies
Post-secondary education in a discipline pertinent to the job function combined with relevant security experience, or the equivalent combination of education and/or related experience.
Considerable experience in modern corporate building security for large and small building complexes.
Considerable experience with various security hardware, software, keying and systems.
Experience providing work direction, leading, coaching and/or training staff.
Comprehensive knowledge of common security policies and various related Acts and Codes, including the Criminal Code and Trespass to Property Act, Health and Safety Act, etc.
Highly developed conflict resolution, negotiation and problem solving skills with a results-oriented approach.
Excellent organizational and time management skills.
Ability to meet deadlines and deal with conflicting priorities and work demands, as well as to identify, analyze and solve problems independently.
Highly developed interpersonal skills, including verbal and written communication skills.
Advanced customer service skills, with the ability to communicate effectively at all organizational levels and work effectively with colleagues, City staff, internal and external clients, agencies and the general public.
Strong ability in creating security standards, work plans, and policies and procedures and the maintenance enforcement of same.
Effective decision making that promotes and fosters teamwork with the ability to manage change effectively within the mission and priorities of the Unit.
Ability to initiate and implement procedures and measures to increase operational efficiency and effectiveness.
Strong skills in monitoring and maintaining expenditures within approved budget limitations.
Familiarity with Requests for Quotations (RFQ) and Requests for Proposals (RFP) processes.
Ability to report to various work sites.
Note: All City of Toronto employees are required to be fully vaccinated as a condition of hire in accordance with the City's Mandatory Vaccination Policy.
Equity, Diversity and Inclusion
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.
The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.