Job Title: Service Coordinator / Office Administrator (Elevator Industry)
Company: Alliance Elevator
Location: Brantford, Ontario
Job Type: Part-time
About the Role
We are a growing elevator service and installation company looking for a highly organized Service Coordinator / Office Administrator to help manage daily operations and support field and service activities.
This role is central to keeping our service department running smoothly. You will be responsible for coordinating schedules, managing service requests, supporting invoicing, and ensuring customers receive timely communication and support.
Key Responsibilities
- Answer incoming calls and emails from customers
- Create and manage service tickets and work orders
- Schedule maintenance visits and service calls
- Coordinate technician schedules and dispatching
- Assist with invoicing and basic administrative tasks
- Follow up on quotes, service requests, and customer inquiries
- Maintain organized digital records and job files
- Support general office operations as needed
What We’re Looking For
- Strong organizational and communication skills
- Ability to multitask and manage priorities
- Comfortable working in a fast-paced service environment
- Basic computer skills (email, spreadsheets, scheduling tools)
- Experience in service coordination, dispatch, or construction/trades office work is an asset
- Reliable, detail-oriented, and proactive attitude
What We Offer
- Flexible working environment (some remote work possible)
- Opportunity to grow with a fast-expanding company
- Exposure to the elevator and building systems industry
- Long-term role with increasing responsibility
If you're someone who enjoys organizing chaos, solving problems, and being the “hub” of operations in a technical industry, we’d like to hear from you.
To apply: Please send your resume and a cover letter or short introduction.
Job Type: Part-time
Pay: $19.00-$24.00 per hour
Expected hours: 32 per week
Work Location: In person
