The successful incumbent will assist Property Managers in managing the day-to-day operation of AHS owned and leased properties with established maintenance, operational and quality standards. This consists of coordinating service calls with external contractors and AHS user groups at various non-acute sites. Regular client follow-ups are conducted to ensure compliance, client satisfaction and asset integrity to provide a high level of customer service. Receive and respond to service requests. Generally, they are submitted by email, but if urgent, by telephone as well. These are triaged and dispatched accordingly either to the landlord (if a leased space) or to a contractor (if owned). Support Property Managers in specific tasks, such as attending meetings, taking minutes, or assisting with projects as assigned by the Property Managers. Respond to user group questions, providing general customer service and assistance in contacting other internal departments. Create purchase orders for service requests, ordering of goods, utility payments. Manage a preventative and corrective maintenance program (i.e. monthly statistics, fire extinguisher maintenance, sump cleaning, tracking, etc.). -Other responsibilities as required.
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
Classification: Administrative Support IV
Union: AUPE GSS
Department: EDM Property Lease Mgmt
Primary Location: Seventh Street Plaza
Multi-Site: Not Applicable
Posting End Date: 12-AUG-2020
Employee Class: Regular Full Time
Date Available: 22-AUG-2020
Hours per Shift: 7.75
Length of Shift in weeks: 2
Shifts per cycle: 10
Shift Pattern: Days
Days Off: Saturday/Sunday
Minimum Salary: $25.24
Maximum Salary: $30.68
Vehicle Requirement: N/A
Completion of post-secondary education (e.g. course(s) in business administration, medical office assistant), or other related fields.
Additional Required Qualifications:
High School Diploma. Office Assistant or other college-level administrative diploma or certificate is an asset. Microsoft Office and use of computers in general. Proofreading and typing skills. Experience in Real Estate and/or Property Management is required. Knowledge of basic plumbing and electrical terminology as well as Legislative Requirements related to commercial buildings is required. Experience working in customer service in an administrative capacity. Strong verbal and written communication skills necessary. Ability to work independently with minimal direction is important.