Purpose:
The Events Assistant performs box office and ushering duties for performances at Performance Facilities venues (Sandra Faire and Ivan Fecan Theatre, Tribute Communities Recital Hall, Price Family Cinema, McLean Performance Studio, Joseph G. Green Studio Theatre) during day, evening and weekend performances.
Education:
High School Diploma
Experience:
Previous experience providing service in a high-volume customer-oriented operation, responding to customer enquiries and handling cash/credit card payments. Experience with ticketing systems and/or audience service experience is an asset.
Skills:
Committed to providing superior service to customers. respond effectively to customer concerns and service issues as they arise. possess excellent organizational and interpersonal skills. able to communicate clearly and concisely. work independently and as a part of a team. demonstrate good judgment and willingness to take initiative. sensitive to student needs and interests. knowledge and proficiency with MS Office and similar computer software. good keyboarding/data entry skills. experience handling cash and electronic sales transactions. experience with a computerized ticketing system is an asset. familiar with Occupational Health and Safety policies and procedures.
Additional Notes:
The University welcomes applications from all qualified individuals, including, but not limited to women, persons with disabilities, visible minorities (racialized), Indigenous Peoples and persons of any gender identity and sexual orientation. York University is committed to a positive, supportive and inclusive environment.
York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.
We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact.
York University employees must apply to jobs through the Employee Career Portal - YU Hire. If you are a current York University employee and/or are using your rights under a collective agreement to view and/or apply to jobs, you MUST log into YU Hire to access the York University Employee Career Portal.
PLEASE NOTE: Applications must be received by 11:55 pm EST on the posted deadline date, if applicable.