Cosmetic Receptionist
Dermetics
Burlington, ON
We have an immediate opening for highly motivated, professional an experienced front office receptionist to join our cosmetic services team. Working alongside our medical aestheticians, nurses and physicians, the Cosmetic Receptionist will assist with facilitating the administrative elements of each patient encounter and visit. This is a key, patient facing role with significant influence on patient experience and satisfaction.

The successful candidate will be an organized, dynamic, results-oriented individual with strong communication and interpersonal skills and a proven track record in sales or sales support roles.

Primary responsibilities of the Cosmetic Receptionist include:

Greeting and welcoming patients
Scheduling patient appointments and following up with patients after treatment
Retail sales and sales support
Patient billing
Assisting with patient loyalty and referral program
Responding to email and telephone inquiries

Essential for success in this role:
Exceptional customer service skills
Experience in customer service, retail skincare sales or an equivalent service oriented role
Strong verbal and written communication and critical thinking skills
Experience with MS office software
Ability to work well as part of a team in a fast-paced clinical environment
This is an eighteen month maternity leave contract with the possibility of conversion to permanent status for the right candidate.

We thank all applicants for their interest, however only those selected for an interview will be contacted