Cosmetic Receptionist
Dermetics
Burlington, ON
Working alongside our medical aestheticians, nurses and physicians, members of our Cosmetic Administration team assist with facilitating the administrative elements of each patient encounter and visit. These are key, patient facing roles with significant influence on patient experience and satisfaction.

Successful candidates will be organized, dynamic, results-oriented individuals with strong communication and interpersonal skills and a proven track record in sales or sales support roles.

Primary responsibilities include:
Greeting and welcoming patients
Responding to email and telephone inquiries
Scheduling patient appointments and following up with patients after treatment
Retail sales and sales support
Patient billing
Assisting with patient loyalty and referral program

Essential for success in this role:
Exceptional customer service skills
Experience in customer service, retail skincare sales or an equivalent service oriented role
Strong verbal and written communication and critical thinking skills
Very strong computer skills (MS Office, EMR’s, scheduling software)
Ability to work well as part of a team in a fast-paced clinical environment
We thank all applicants for their interest, however only those selected for an interview will be contacted