Billing & Booking Clerk, Dentistry – BC Children’s Hospital
Casual Opportunities Available
What you’ll do
Schedule and book patient/client appointments in accordance with established priority level and various medical and health professional staff schedules by: receiving requests/requisition; responding to patient/client arrivals; checking schedules for appropriate times; identifying pre-test instructions; contacting patient/clients and physician offices to confirm appointments and relay instructions; following up with referring physician for requisitions not yet received; adjusting schedules; and making alternate arrangements for appointment cancellations or changes in facility operation.
Prepare for patient visits by: obtaining applicable documentation, checking that information is complete; pulling charts; calling doctor's offices and/or patient/clients to track down pertinent information; entering demographics into the clinic's computerized patient/client registration system; completing applicable test requisitions according to information provided; transmitting test results and/or medical information via facsimile to various areas; and prepare appointment day sheets for clinic personnel.
Admit patients using the hospital registration system by obtaining patient information and completing admission documentation.
Complete month-end procedures and year-end report and provide Manager, clinicians and Finance with required reports. Verify patient account statements and mail out monthly. Liaise with Finance to resolve discrepancies. Provide Finance with a quarterly account write-off patient list.
Assemble pertinent patient information such as charts, x-rays and laboratory reports prior to appointments and ensure follow-up and applicable billing information is received and entered into computer. Request, collect and return charts to Health Records.
What you bring
Grade 12 graduation
Completion of a dental receptionist course
One (1) of year recent, related experience or an equivalent combination of education, training and experience.
You have demonstrated ability to:
Keyboard 45 w.p.m.
Communicate both verbally and in writing.
Deal with others effectively.
Operate related equipment.
Physically carry out the duties of the position.
What’s in it for you
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
Access to more than 2,000 in-house training programs.
Enjoy a comprehensive benefits package, including municipal pension plan.
12 annual statutory holidays with generous vacation entitlement and accruement.
Flexible work options including flextime, work locations and job sharing (eligibility will vary)
Perks include onsite fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.
Job Type: Casual
Wage: $22.89 per hour
Hours of Work: 0700-1500 / 0730-1530 / 0800-1600 Monday-Friday
Location: 4480 Oak St, Vancouver BC
Requisition # 90172
What we do
BC Children’s Hospital (BCCH) bcchildrens.ca, part of the Provincial Health Services Authority (PHSA), provides care for the most seriously ill or injured children from across British Columbia.
PHSA plans, coordinates and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA is committed to employment equity and hires on the basis of merit, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, backgrounds and experiences, and value a safe, inclusive and welcoming environment.