We are looking for an upbeat, personable individual to provide excellent customer service and lead our cash team!
BASIC FUNCTION:
To provide leadership in the areas of main cash & customer service. Manage and oversee front end cash in all aspects of retail as it pertains to customer service, returns, cash handling, balancing and presentation of store appearance. Supervisor cashiers and assist in training and delegation.
DUTIES AND RESPONSIBILITIES
- Greet customers with a welcoming acknowledgement
- Assist customers with purchases in checkout retail area
- Maintain checkout area in a neat and tidy manner
- Process sales through Point Of Sale system
- Complete sales transaction through cash, debit/credit machine
- Thank and acknowledge patrons upon leaving
- Close and reconcile tills at end of day
- Answer phones and direct to proper department
- Work with, train and over see cashiers – assist with hiring when required.
- Order/Inventory all supplies for all cash areas- bags, invoices, ribbon, cash tapes
- Assist with Deposits – reconcile all tills-review credit repair errors – make required changes to the POS system – bank deposit – supply change for tills
- Products – create select list from CK3 – create shelf labels/ upc codes- ensure upc code are correct
- Equipment Software – Maintain all POS equipment, scanners – debit machines – printers – trouble shoot and seek outside help when required.
- Assist with coverage for holidays/sick days and peek times of business.
- Assists with Returns – Process Defectives or Damaged goods through Connect – Assist with Over and Shorts- Maintain Prism inventory in this process.
- Communicate new programs with cashier, paint desk and customer service.
- Assist / Manage Home Hardware Systems and Programs – Connect – Home Info- Prism – Aeroplan – Home Credit Card- Top Notch – House Accounts – Credit Application Process and Procedures,
- Flyer tags, Feature tags, Bin Tags, P.O.P Materials, Price Buster Signage
- Process E-commerce and Purolator parcels
- Treat customers as “you” would like to be treated.
- Maintain regular contact with existing customer base
- Manage and motivate yourself and others in your area
- Have the flexibility to work in any other temporary assignment as required
JOB REQUIREMENTS
- Interest in Retail Sales Required
- Be able to work in a fast paced and constantly changing retail environment.
- Work well independently and with a team.
- Ability to train and motivate other staff as needed.
- Strong computer back ground- learn new programs quickly
- Multi-task in many areas- Customer Service, Paint, Housewares, Cashier
- Motivated, self disciplined individual with a strong work ethic.
- MUST, MUST, MUST like people!!!!
- Ability to listen and understand customer needs.
- Flexibility in Work Schedule, Store Hours is 7.00 AM to 8.00PM Mon - Fri and 8.00AM to 5.00PM Sat.
- Physically fit-able to stand, walk and assist with 30-50 lb packages
- Motivated, self disciplined individual with a strong work ethic.
Job Types: Full-time, Permanent
Salary: $18.00-$19.00 per hour
Benefits:
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care
- Wellness program
Schedule:
- Day shift
- Monday to Friday
- Weekend availability