Every customer interaction is a moment where we want to educate and inspire customers about the dosist brand. Whether in a field activation, in partner stores or while hosting a training session for partner retail staff, the dosist experience needs to be engaging, inspirational and consistent. The dosist Guide is the heart and soul of our brand experience and sharing our vision with the world!
Hospitality: Create an environment that makes guests and our partners feel comfortable to explore, ask questions and learn about how plant-based solutions can improve their lives. Conducting in-store training sessions/seminars, consumer demos and field activations as required within a defined region.
B2B and B2C experience: Experience communicating and training in wholesale channel and managing, activating and executing on site experiences with customers.
Consumer journey expert: Approach, welcome, and guide guests through the end-to-end dosist experience in-store or other marketing activations. Bring the dosist vision, culture and values to life in every interaction by sharing deep expertise and enthusiasm for dosist products.
Strong communication skills: Anticipate guest and partner needs and surprise and delight them with proactive and personalized service.
Planning: Maximize programming attendance by driving awareness with guests and by having a strong understanding of local market dynamics. Develop process for identifying the right location for the proper activation.
Visual merchandising/attention to detail: Maintain visual merchandising best practices to ensure displays and demo products are to standard.
Sales: Help the team meet or exceed their sales targets by exceeding your individual sales goals (where applicable).
Collaborative spirit: Stay up to date on company initiatives, programming and products. Share feedback and ideas about the customer, employee or partner experience with your leadership team.
Regulations expert: Understand and abide by all relevant cannabis government regulations.
Customer focus: Listening, Interpersonal, Communication, Collaboration, Composure
Integrity and trust: Peer Relationships, Decision Quality, Learning on the Fly, Self Development, Presentation Skills
Outcome focused: Collaboration, Team player, Entrepreneurial spirit, Resourceful, Drive for Results, Accountable for Work
2-4 years of luxury and/or premium retail, hospitality, health and wellness or comparable experience
Ability to work a flexible schedule, including evenings and weekends (where applicable)
Bachelor’s degree a plus
Previous experience in cannabis or alcohol/tobacco industries an asset but not required