RIP CURL //
Rip Curl is a brand for, and about, the Crew on The Search. The products we make, the events we run, the riders we support, and the values we strive to uphold... this is all part of the Search that Rip Curl is on.
Rip Curl, the Ultimate Surfing Company.
THE POSITION //
We're looking for an organized and customer-focused Part-Time Service Centre & Office Manager to join our team in North Vancouver. This is a varied role that sits at the heart of our Canadian headquarters, supporting customer warranties and repairs, coordinating office operations, managing product samples, and helping keep things running smoothly behind the scenes.
If you're someone who enjoys variety, thrives on staying organized, and takes pride in delivering great service, we'd love to hear from you.
A little bit about the role..
No two days are quite the same in this role. You'll be the go-to person for customer service and warranty enquiries, office management, sample management, and a range of operational support activities across the business.
Some of your key responsibilities will include:
- Managing customer warranty and service enquiries with a high level of care and responsiveness
- Maintaining relationships with repair and service partners
- Supporting e-commerce service and warranty requests
- Coordinating office supplies, equipment servicing, vendors, and facility requirements
- Assisting with meetings, visitors, and office initiatives
- Receiving, organizing, and distributing sales samples
- Managing sample inventory and coordinating sample sales
- Supporting athlete, promotional, and warranty order processing
- Helping maintain a welcoming, organized, and efficient workplace
WHAT WE'RE SEARCHING FOR //
We're looking for someone who is proactive, reliable, and enjoys being part of a collaborative team.
You'll bring:
- Strong organization and time management skills
- Excellent communication and customer service skills
- The ability to juggle multiple priorities in a fast-paced environment
- A positive, solutions-focused attitude
- High attention to detail and follow-through
- Confidence working independently and taking ownership of tasks
- Flexibility and willingness to jump in wherever needed
Previous experience in customer service, administration, office coordination, or operational support will be highly regarded.
RAD PERKS //
- Generous employee product benefits and discounts
- Paid time off and holidays in line with statutory requirements
- Health benefits
- Retirement benefits with company matching
- Fun work environment
- Company events
- Part time position with real flexibility to live your search whatever that might be
- $26 - $29 per hour
HOW TO APPLY // Be a legend. Click the button. Submit your CV and join us on The Search. Rip Curl is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to sexual orientation, pregnancy, race, religion, disability status, veteran status, or any other characteristic protected by the law
