Haldimand-Norfolk REACH is a multi-service agency, providing Child & Youth Mental Health Services, Autism & Behaviour Services, Developmental Services, Youth Services, Adult Counselling Services, and several Early Learning Intervention & Care services including EarlyON Child & Family Centres and the Community Action Program for Children.
H-N REACH serves as the Lead Agency for Haldimand Norfolk Children’s Mental Health Services, Coordinated Service Planning and the Student Nutrition Program in the Hamilton/Niagara Region. Through our Contact Unit, the agency serves as the single point of access for a variety of children’s services.
H-N REACH is recognized as a local leader in community education, advocacy, inter-sector collaboration and Community Service Planning.
Child & Youth Crisis and Outreach Services-New Position
Extensive Needs Service
CRISIS & OUTREACH SERVICES CLINICIAN Ref. #2026-35
Full-time, (35 hrs/wk), Permanent, Salaried
Salary: Step 1 $45,765 - Step 2 $51,485 - Step 3 $57,206
Benefits: Comprehensive Benefit Plan
Responsibilities:
· Provide integrated and timely clinical services, treatment and support to increase child/youth and family skills and capacity (e.g., communication, self-regulation, mental health, de-escalation strategies, co-regulation skills, etc.) to support meaningful functioning and participation in home, school and community. Children/youth up to 18 years have been identified as having extensive behavioural, neurodevelopmental, mental health, medical and social vulnerabilities.
· Develop and implement integrated service plans that address the unmet needs of children/youth and their families.
· Working flexible hours as a member of a multidisciplinary team supporting the family journey through care, discharge and transition planning.
· Provide urgent response to address safety needs for high risk situations including creation of safety plans, crisis intervention, and case management services.
Qualifications:
· University Degree in Social Sciences, Child & Youth Care Practitioner, or Social Service Worker
· Three to five years’ experience in providing specialized clinical support to children with extensive complex needs and their families
· Strong assessment, individual & family counselling, and crisis intervention skills
· Ability to work individually and as a team member in unstructured settings
· Good computer literacy; excellent verbal & written communication skills
· Vulnerable Sector Record Check (includes Criminal Record & Judicial Matters Check), Children’s Aid Society Declaration/Release
· Possession of a valid driver’s license, $2 million vehicle liability insurance, clear Driver Abstract and use of a vehicle.
Applicants are welcome to email the Child & Youth Crisis and Outreach Manager, Sylvia Shekalo, [email protected] for more information about this position, or to find out more about working at H-N REACH.
Please submit a cover letter (citing the reference # above) & resume by email to [email protected] by June 19th, 2026 to:
Lynn Tessaro, Human Resources Manager
Haldimand-Norfolk REACH
101A Nanticoke Creek Parkway, Townsend, ON, N0A 1S0
Website: www.hnreach.on.ca
Haldimand-Norfolk REACH is committed to diversity, equity, inclusion and belonging.
Only those selected for an interview will be contacted
Please contact us if you require accommodation
A United Way member Agency
Job Type: Full-time
Pay: $45,765.00-$57,206.00 per year
Benefits:
- Flexible schedule
- Mileage reimbursement
- On-site parking
Ability to commute/relocate:
- Townsend, ON: reliably commute or plan to relocate before starting work (required)
Work Location: In person
