Job title: Dental Office Manager
Location: Burnaby, BC (in person)
Job type: Full-time, permanent
Pay: $36.00 to $41.00 per hour (depending on experience)
About the role
Canada Way Dental is hiring an Office Manager to lead the day-to-day operations of a well-established Burnaby practice. You will be the bridge between the clinical team, the front desk, owners and regional manager. You will own scheduling efficiency, team performance, patient experience, and weekly reporting.
What you will do
- Lead and develop the on-site team: reception, LDAs, hygienists, and associate dentists
- Own the daily schedule, production targets, and recall performance
- Handle escalated patient situations with professionalism and care
- Coach, document, and develop staff, including direct performance conversations
- Manage clinic-level hiring
- Ensure compliance with clinic policies, SOPs, and BC employment standards
What you need
- 3+ years in a dental office, preferably with at least 1 year in a lead or supervisor role, but we can train an experienced administrator
- Comfort with practice management software (we use Tracker)
- Strong written and verbal communication
- Demonstrated ability to manage difficult conversations professionally
- Eligible to work in Canada
What we offer
- Competitive hourly wage ($36 to $41/hr, based on experience)
- Benefits package
- Performance bonus structure tied to clinic KPIs
- Strong support for continued professional development
Schedule: 4-5 days per week; schedule can be discussed.
We look forward to reviewing your application.
Job Types: Full-time, Permanent
Pay: $34.00-$41.00 per hour
Benefits:
- Extended health care
- Paid time off
Ability to commute/relocate:
- Burnaby, BC V5G 1G5: reliably commute or plan to relocate before starting work (required)
Application question(s):
- What is the name of the dental office where you held your most recent position?
- How many years of dental office experience do you have?
Work Location: In person
