Senior Strategic Account Manager
RouteThis is a fast growing tech company in the Waterloo region whose time has come to level up. The Smart home and Internet services industries are exploding and we’re on a mission to disrupt and revolutionize this $15 billion dollar industry with leading edge mobile diagnostic solutions. If you’ve had to call into tech support for help with WIFI issues, and been frustrated by long call queues, unhelpful agents or unresolved issues, you know the pain that RouteThis addresses.
We are looking for a highly motivated individual focused on acquiring new revenue from within our existing customer base all while providing an exceptional end-to-end experience. In this critical role, you will have the opportunity to help build and shape the account management function - processes, strategy, and supporting assets. You will work closely with a team of professionals to continuously improve the sales process, increase market penetration and crush your quota.
Fitting best with our culture is an experienced someone who is driven to make magic happen, thrives under pressure, and is passionate about working and winning as a team. We care deeply about both our solution and our mission, and are looking for people who aren’t afraid of the hustle and grind to get the job done.
Virtual and Hybrid work arrangements available!
In this role you will:
Analyze revenue objectives within your assigned territory
Negotiate contracts and close contracts to maximize profits
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
Clearly communicate the progress of quarterly initiatives to internal and external stakeholders
Develop new business with existing clients and identify areas of improvement to exceed sales quotas
Forecast and track key account metrics
Moving the sale through the entire sales process while developing and maintaining a territory plan for your assigned account base
Be well informed about current industry trends and be able to speak intelligently about the ISP and Smart Home industry while constantly striving to improve knowledge
Continually learn about new products and improve selling skills
Partner with customer success to ensure high satisfaction and adoption within your accounts
You bring to the table:
3+ years in a sales or account management role
Knowledge of solution selling methodology
Strong communication, negotiation and presentation skills (phone, video, email and in person)
Previous sales experience in the SaaS environment, and/or complex solution software sales industries is desired.
Ability to craft a solution with appropriate products and services that meets business goals based on client discussions
Have the ability to efficiently prioritize time
University of college degree or diploma, ideally with a field of study in either sales, marketing, business or communications.
Do you feel like you’re able to tackle this role? Show us what you’ve got! We absolutely don’t expect applicants to check off every box for any of our positions and welcome you to apply if you feel like you are an excellent fit.
If you want to work on the next generation of network diagnostics that provides a disruptive new approach for tech support teams, you should be working at RouteThis!
Growth: As a rapidly growing company, we’re constantly facing new challenges and prefer to promote from within. By working with us, you can jumpstart and shape your career.
Team: At RouteThis you’ll be working on a highly-motivated team full of the best talent you can find. We’re carefully selective on who we hire as we’re a close team.
Fun: Monthly team social events, catered team lunches and happy hours are all part of our culture. We never forget that work should also be fun.
Perks & Benefits: We offer competitive salaries, flexible work arrangements, and a comprehensive benefits package.
Location: Located in downtown Kitchener, near public transportation, parks, shopping, and great restaurants, RouteThis has a prime office location. We are currently working remotely with plans to offer flexible work arrangements when we return to the office.
Please note: We thank all applicants for your interest in RouteThis. Only those applicants selected for an interview will be contacted. Agency calls will not be accepted.
RouteThis is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs