AutoCanada, the largest publicly-traded automotive group in Canada, is NOW HIRING an experienced Junior Service Advisor to work at Audi Winnipeg! This is your opportunity to get your foot in the door with an automotive group that believes in growing our talent, connecting with the communities that we serve, and building a brand that is recognized across North America for our commitment to integrity and customer service. If you share our passion for people, automobiles, and making money then we want to talk to you about a new career with Audi Winnipeg!
AutoCanada believes that taking care of our team members and setting them up for long-term success is what sets us apart from our competitors. That’s why AutoCanada is proud to offer our full-time employees the following benefits to aid in their well-being and performance:
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Competitive pay plans and a motivated group of AutoCanada employees to work alongside
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Dental and vision insurance
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Prescription insurance that can discount purchases up to 80%
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Paid holiday and flex time for full time AutoCanada employees
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Employee vehicle purchase & service programs
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Employee assistance programs focused on health & wellness
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Company-wide appreciation events and contests throughout the calendar year
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Professional development and the opportunity to grow your career with a North American automotive group operating in Canada and the United States
Your Key Responsibilities:
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Own providing exceptional customer service to our valued clients by exceeding their needs and expectations.
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Answering incoming phone calls and inquires related to vehicle servicing.
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Meet and greet customers arriving for service appointments.
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Create quotes and work orders for vehicle repairs.
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Consult with automotive technicians regarding required repairs and or maintenance work and provide repair options to our clients including providing clients with in-depth information about available aftermarket and OEM part options.
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Provide the clients with regular information and updates regarding the status of vehicle repairs.
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Work with the parts department to determine parts availability and scheduling of future service appointments.
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Complete and close repair orders.
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Advise clients about warranty protections and potential cost savings.
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Review the repair order and service performed with the client after the service has been completed.
You’ll need:
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1 year + experience in a customer service or sales capacity, preferably related to the automotive industry.
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Ability to be professional and deliver exceptional service to clients.
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A well-defined sense of diplomacy, including negotiation and conflict resolution skills.
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Excellent verbal/written communication, combined with the ability to interact and gain the support of senior leadership and other decision makers.
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Strong organizational and time management skills.
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Ability to manage priorities, perform a variety of tasks and meet required deadlines and targets.
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A person who is a team player, of high integrity who is trusted by others and consistently honors their commitments.
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Detail oriented, self-motivated and resourceful.
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Excellent skills in Word, Excel and PowerPoint. Highly skilled in standard office software (MS Office, SharePoint, etc.).
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Knowledge of CDK computer operating system or similar systems would be considered an asset.
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Must possess a valid driver's license and a safe driving history.
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Ability to work some Saturdays once trained.
Apply Now!
For more information on our Company, please visit our website at www.autocan.ca. To apply, please submit your resume and cover letter on the Careers portion of our website.
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