Overview
- Strong knowledge of automotive parts, makes, and models Experience in an auto body or automotive office environment Proficient in Microsoft Word, Excel, and Google Workspace Basic QuickBooks skills for invoicing and billing Must have basic knowledge of Mitchell; additional training provided Excellent customer service and communication skills Strong multitasking and organizational abilities Accurate data entry and record‑keeping Comfortable handling multi‑line phone systems Able to work with insurance and fleet companies on estimates and billing Reliable, punctual, and able to work independently Valid driver’s licence and ability to occasionally move vehicles
Responsibilities
- Key Responsibilities
- Manage front desk operations, greeting customers and visitors with professionalism and enthusiasm
- Answer multi‑line phone systems promptly, directing calls efficiently and courteously
- Handle data entry tasks accurately using QuickBooks, Microsoft Office, and Google Workspace
- Maintain organized filing systems for vehicle records, customer files, and dealership documents
- Support bookkeeping activities including invoicing, billing, and basic financial record keeping
- Provide excellent customer service by addressing inquiries, scheduling appointments, and supporting client needs
- Assist with clerical tasks such as proofreading documents, managing correspondence, and maintaining office supplies
- Work with insurance companies and fleet companies for estimates, billing, and follow‑ups
- Invoicing and assisting with estimates
- Ordering and following up on parts
- Answering phones and helping customers
- Occasionally pick up/drop off vehicles
Skills
- Strong knowledge of automotive parts, makes, and models Experience in an auto body or automotive office environment Proficient in Microsoft Word, Excel, and Google Workspace Basic QuickBooks skills for invoicing and billing Must have basic knowledge of Mitchell; additional training provided Excellent customer service and communication skills Strong multitasking and organizational abilities Accurate data entry and record‑keeping Comfortable handling multi‑line phone systems Able to work with insurance and fleet companies on estimates and billing Reliable, punctual, and able to work independently Valid driver’s licence and ability to occasionally move vehicles
Pay: $19.55-$24.00 per hour
Expected hours: No more than 40.0 per week
Benefits:
- Dental care
- Extended health care
- On-site parking
- Vision care
Work Location: In person