About the role
As a Salesforce Financial Services Cloud (FSC) Lead , you will make an impact by leading the design, implementation, and delivery of Salesforce FSC solutions that align with business needs. You will be a valued member of the Salesforce delivery team, collaborating with cross-functional stakeholders and clients to ensure successful project execution and long-term platform sustainability.
Please note, this role is not able to offer visa transfer or sponsorship now or in the future.
In this role, you will:
Lead the design, build, and configuration of Salesforce Financial Services Cloud solutions across projects of varying sizes
Serve as the primary point of contact for FSC initiatives, ensuring business requirements are translated into scalable solutions
Manage end-to-end delivery of FSC projects (planning, design, development, testing, deployment, and support)
Collaborate with clients to gather, define, and document business requirements, and convert them into user stories
Develop detailed implementation plans, estimates, and technical build documentation
Present solution options, evaluating declarative vs. custom development approaches
Perform impact analysis for scope changes and maintain alignment across requirements, configurations, and integrations
Design and maintain integrations between Salesforce and external systems
Demonstrate solution functionality to stakeholders and lead knowledge transfer sessions
Provide mentorship and support to team members while fostering knowledge sharing and best practices
Work model
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants located in Toronto, Ontario, Canada . Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
What you need to have to be considered:Required Qualifications:
Salesforce Administrator Certification required; Sales Cloud Certification preferred
Salesforce Financial Services Cloud Superbadge or FSC Accredited Professional certification required
7+ years of experience in the technology industry
5+ years of Salesforce experience across core clouds (Sales, Service, Experience, Pardot, etc.)
2+ years of experience leading Salesforce FSC implementations
Strong experience with Salesforce configuration (custom objects, workflows, approvals, flows)
Experience with Lightning Web Components (LWC) and customization
Strong knowledge of permissions, roles, reports, and dashboards
Proven ability to translate business needs into technical solutions
Experience with Salesforce integrations and external system connectivity
Fintech or financial services industry experience (mandatory)
Demonstrated experience with Agile delivery methodologies
Preferred Qualifications:
Bachelor’s degree in information technology or related field (or equivalent experience)
Professional Skills:
Strong stakeholder management skills across all organizational levels
Ability to design and deliver complex solutions under tight deadlines
Excellent communication skills—able to translate technical concepts for business audiences
Proven ability to lead discussions with both technical teams and executive stakeholders
Salary and Other Compensation
The annual salary for this position is between $115,000 – 130,000 CAD depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
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