Don't skip a beat, apply to JAM Industries!
JAM, making the world sound better, one brand at a time! Do these words sound like music to your ears?
Since 1972, JAM has grown to be one of the largest distributors of consumer electronic goods, pro-audio equipment, and musical instruments. Come join us to stay true to our mission of delivering ONLY the best customer service!
Job Title : Digital Content Specialist
Division : Erikson Consumer https://www.eriksonconsumer.com/
Location : Baie d’urfe - West island of Montreal
Schedule: Monday to Friday 8:30 AM-5:30PM Hybrid #LI-Hybrid
This role is responsible for the accurate setup, maintenance, and optimization of productlistings across systems and digital platforms. It combines item master data management(SKU setup) with enhanced digital content creation (A+ / rich content) to ensure productsare correctly configured, commercially ready, and optimized for customer engagement and conversion.
Key Responsibilities
SKU Setup & Item Master Data Management
- Create and maintain SKU/item setup in internal systems (ERP, PIM, retailer portals)
- Ensure accuracy of:
- Product specifications (dimensions, weights, case packs)
- Pricing, cost, and hierarchy data
- Barcodes (UPC/EAN), compliance attributes
- Manage new item launches, updates, and discontinuations
- Validate data against retailer/vendor requirements
- Troubleshoot and resolve setup errors or listing issues
A+ Content & Product Page Optimization
- Develop and manage A+ / enhanced content (e.g., Amazon A+, retailer PDP content)
- Create or coordinate:
- Product descriptions and bullet points
- Feature/benefit messaging
- Comparison charts and brand modules
- Product variations set up
- Add Product Videos , quick start guides, how to videos
- Ensure brand consistency and storytelling across all digital platforms
- Optimize content using SEO best practices and keyword strategies
- Collaborate with design/marketing teams for images and visual asset
Platform & Retailer Execution
- Upload and maintain listings across:
- Retailer portals (e.g., Walmart, Amazon, etc.)
- Syndication tools (e.g., Salsify, Syndigo)
- Monitor content compliance and approval status
- Ensure listings meet each retailer’s content standards and guidelines
Data Quality & Performance Tracking
- Perform regular audits to ensure data accuracy and completeness
- Track product page performance (traffic, conversion, content scores)
- Identify opportunities to improve content and increase conversion
- Generate reports on SKU setup status and content readiness
Cross-Functional Collaboration
- Work with Sales, Product Management, Marketing, Supply Chain, and eCommerce teams
- Support new product launches with timely setup and content readiness
- Act as liaison between internal teams and retail partners
Key Performance Indicators (KPIs)
- SKU setup accuracy & completeness
- Time to market for new items
- Content completeness scores (e.g., retailer scorecards)
- Error resolution turnaround time
Qualifications & Skills
Experience
- 2–5 years of experience in SKU setup, product data management, eCommerce operations, or digital content coordination
- Experience managing large product catalogs and maintaining high data accuracy across systems
- Hands-on experience with A+ content / enhanced product pages strongly preferred
- Experience working with ERP, PIM, or syndication platforms (SAP, Salsify, Syndigo, or similar)
- Exposure to retailer portals such as Amazon Vendor/Seller Central, Walmart, or equivalent
Education (Preferred)
- Diploma or bachelor’s degree in Marketing, Digital Marketing, E-commerce, Business Administration, Information Systems, or a related field
- Equivalent combination of education and experience will be considered
Skills
- Strong attention to detail and data accuracy
- Highly detail-oriented and process-driven
- Strong balance of analytical (data) and creative (content) skills
- Comfortable in a fast-paced, cross-functional environment
- Proactive in identifying and fixing issues
Experience with:
- ERP / PIM systems (SAP, Salsify, Syndigo, etc.)
- Retailer portals (Amazon Vendor/Seller Central, Walmart, etc.)
- Basic understanding of SEO and digital merchandising
- Strong Excel knowledge
- Strong communication and coordination skills
- Ability to manage multiple SKUs and deadlines simultaneously
Why Join Us
Ready to join our team? Here’s why …
- Comprehensive group benefits: Health, Dental, Vision, Life, Critical Illness, Short- and Long-Term Disability
- Wellness Incentive Program and Employee Assistance Program
- RRSP / 401(k) matching program
- Work-life balance matters: Flextime, summer hours, paid vacation, and personal time off
- A casual, fun, and collaborative work environment
- Lively social calendar—there’s always something for everyone
- Generous employee discounts on our products
- Ongoing learning and development opportunities
- The chance to work alongside a highly talented, high-performing team
Workplace Commitments
We are committed to providing a safe and healthy work environment. All employees are expected to follow workplace safety protocols, including compliance with local regulations and internal standards, to ensure the well-being of everyone.
We are dedicated to fostering a workplace where individuals feel respected, supported, and able to contribute fully. We recognize that different perspectives and experiences strengthen our teams and drive better outcomes for our employees and customers.
Nexora and its family of brands, including JAM and Almo, are equal opportunity employers. All employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable law.
