The Health Products and Food Branch (HPFB) reviews, regulates and approves the use of thousands of health products and foods vital to the health and well-being of Canadians. As a science-based regulator, we play a stewardship role that seeks to combine the best evidence with the most effective tools to protect and promote the health of all Canadians through access to safe, high quality health and food products and clear health information that is trusted in Canada and internationally.
1.2. Objectives of the Requirement
The Health Products and Food Branch (HPFB) aims to better informing Canadian to help them make healthy choices by modernizing business efficiency, improving data analytics capacity, alternating service delivery models and enhancing regulatory transparency and openness. HPFB will make transparency the default way of doing business, while respecting the legitimate interest of businesses as necessary, protecting privacy and meeting other legal obligations. By hiring Technical Writers and Communications Consultants, HPFB can ensure that all Investment Plan projects have strategic communication plans, communications support materials to disseminate information, as well as technical material that will be used to convey requirements and business objectives in an efficient manner.
As such, Health Canada has a requirement for up to two (2) Technical Writers and up to four (4) Communication Consultants preforming services (e.g. creating communications materials, strategic communication plans, and creating technical materials etc.) across the HPFB on an as and when required basis.
1.3. Background and Specific Scope of the Requirement
HPFB has been faced with increasing challenges to complete ministerial requirements and provision new regulatory requirements. In pursuit of communications and technical writing initiatives for modernizing business efficiency, enhancing data analytics capacity, and enhancing regulatory transparency and openness, HPFB will invest in various communications and technical writing initiatives that are practical, measurable, and achievable. These technical writers and communications initiatives will deliver clear value to Canadians, along with greatest efficiency by modifying information workflows, developing strategic communication strategies, and cutting redundant operations. The Technical Writers and Communications Consultants will be required over a period of three (3) years during to support the HPFB staffing and human resources needs.
The TSPS Technical Writer and Communication Consultants will be required “on an as and when needed” basis. Task Authorizations (TA) will be issued against the Service Outline Agreement to support the various HPFB projects.
Multiple TAs may be in process at any given time; as such, resources may be working on several concurrent projects and/or activities.
2.1. Tasks, Activities, Deliverables and Milestones
While the actual work will be defined in the individual Task Authorizations, the general scope of work could include but is not limited to:
- Analyzing material, such as specifications, notes, drawings, writing manuals, user guides and other documents to explain the requirement clearly and concisely on HPFB projects
- Modifying, validating and compiling documents such as technical publications in general, specifications, equipment and system data lists, drawings
- Gathering information, analyzing the subject, and producing clear documentation
- Creating accurate, complete and concise documentation to communicate the needs of the requirement on HPFB Investment Plan projects
· Assimilating and conveying technical material from HPFB Investment Plan projects
- Reviewing documents, drawings and associated data for conformance to established standards set out by Health Canada
· Planning, researching and writing manuals, specifications
- Design the layout of the documents/manuals
- Uses word-processing, desk-top publishing and graphics software packages to produce final camera ready copy
Deliverables could include but not limited to:
· Notes, drawings, manuals, and user guides
· Technical publications
· Technical documentation of requirements
· Layout of documentation and manuals
· Analytical reports
· Camera ready copy of documentation
2.2. Technical, Operational and Organizational Environment
HPFB is a highly scientific organization with projects and outcomes directly linked to business processes and activities
2.3. Specifications and Standards
The consultant must adhere to Government of Canada (GoC) Web Usability Standards.
2.4. Method and Source of Acceptance
All deliverables and services rendered under this contract are subject to inspection by the Technical Authority. The Technical Authority shall have the right to reject any deliverables that are not considered satisfactory, or require their correction before payment will be authorized.
2.5. Reporting Requirements
All resources shall debrief the Technical Authority summarizing deliverables completed during each period, progress on new work to be taken on during the following reporting period, and progress with respect to the plan or goals. Frequent contact with the Technical Authority is to be maintained on a weekly basis, and any written reports are to be provided in Microsoft Office format, as directed by the Technical Authority.
2.6. Project Management Control Procedures
All resources shall debrief the Technical Authority summarizing deliverables completed during each period, new work to be taken on during the following reporting period, and progress with respect to the plan or goals.
The Project Authority will monitor and control the work by scheduling weekly progress meetings with the consultants in order to ensure the contract will be brought in on time, on budget and of an acceptable quality. The Consultants are to provide progress reports as requested by the Project Authority. System testing will be performed as required.
3. Additional Information
3.1. Canada’s Obligations
Health Canada shall:
Ø Provide access to departmental library, government and departmental policies and procedures, publications, reports, studies, etc.;
Ø Provide access to facilities and equipment (i.e. a workstation with a computer and associated equipment, etc.) as required;
Ø Provide access to a staff member who will be available to coordinate activities;
Ø Ensure the availability of staff with whom the contractor may need to consult;
Ø Schedule teleconferences and meetings, as required; and
Ø Provide other assistance or support, as required.
The Contractor shall:
Ø Meet all tasks, deliverables and milestones
Ø Keep all documents and proprietary information confidential;
Ø Return all materials belonging to Health Canada upon completion of the Contract;
Ø Submit all written reports in hard copy and electronic Microsoft Office Word;
Ø Participate in teleconferences, as required;
Ø Maintain security clearance with no conflict for the duration of the contract;
Ø Attend meeting at Health Canada sites, as required; and
Ø Conduct and maintain all documentation in a secure area.
3.2. Location of Work, Work Site and Delivery Point
Due to the nature of the work, the workload, and the constant need for interpersonal knowledge transfer, the consultant must be ready to work in close and frequent contact with the Departmental Representative and other departmental personnel. The location of work will be at the following office(s):
Health Canada - Head Quarters Buildings located at: Tunney’s Pasture complex, Ottawa, Ontario, K1A 0K9
Health Canada - Inspectorate Ottawa, Graham Spry Building located at: 250 Lanark Avenue, Suite 2003D, Ottawa, Ontario, K1Z 6R5
Remote work is defined as performing services of an authorized Task Authorization in the location of the resources choosing other than the listed building in 3.4. An authorized manager can authorize remote work.
3.3. Language of Work
The work will be be carried out and all deliverables are to be provided in English.
3.4. Travel and Living
There is no travel or living requirements associated with the performance of the Work.
4. Project Schedule
The services of the Contractor will be required for a three year period
Job Types: Full-time, Fixed term contract
Contract length: 36 months
Salary: From $35.00 per hour
The selected candidate must be fully vaccinated and be willing to provide proof of vaccination
Ability to commute/relocate:
- Ottawa, ON: reliably commute or plan to relocate before starting work (required)
- Bachelor's Degree (preferred)
- technical writing: 5 years (required)
- secret level federal government security clearance (required)