If you take pride in being compassionate, honest, professional, and safe, consider a rewarding career as a General Manager/Administrator with Shannex. Our communities are more than places to work—they are places where Great People connect, care, and Lead the Way to Better Living.
We are preparing to open DePaul Hall Enhanced Care in Bedford, Nova Scotia, in October 2026 and are seeking an experienced and passionate leader to join our opening team.
DePaul Hall Enhanced Care will provide high-quality, person-centered care in a modern environment designed to support residents with complex care needs. This unique home will benefit from a close academic partnership with Mount Saint Vincent University, creating opportunities for collaboration, learning, innovation, and the advancement of seniors' care. As General Manager/Administrator, you will play a key role in shaping the culture, operations, and resident experience from the very beginning.
Meaningful Benefits
You will be surrounded by supportive and talented team members who make our communities great places to live, work, and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development, and advancement in an environment where integrity, teamwork, and safety are at the heart of everything we do.
Additional benefits include:
- Senior leadership role with a competitive compensation package
- Comprehensive health, vision, and dental benefits plan, including an Employee and Family Assistance Program
- Life, travel, and other insurances
- Access to virtual healthcare 24/7 through the group health benefit plan
- RRSP program (5% employer matching)
- Vacation accrual and travel insurance
- Free onsite parking
- Access to thousands of perks and discounts through our WorkPerks program
- Access to continuing education and training through Shannex’s Centre of Excellence
- Opportunities to participate in innovation and continuous improvement initiatives
- Recognition and Rewards for service excellence and safety
About the Opportunity
As the General Manager/Administrator, you will provide overall leadership for the home, ensuring residents receive exceptional care and services in a safe, welcoming, and engaging environment. You will:
- Lead the provision of high-quality, resident-centered services that respect individual choice, dignity, and quality of life
- Foster a culture of continuous quality improvement, accountability, and service excellence
- Lead and develop the management team in achieving organizational, operational, and departmental goals
- Ensure compliance with all applicable legislation, standards, policies, and procedures
- Oversee resident and family concerns, feedback, and service recovery processes
- Manage human, physical, and financial resources to support resident and employee satisfaction
- Identify and mitigate operational, clinical, financial, and reputational risks
- Promote the home and its services within the community while supporting occupancy and growth objectives
- Monitor operational performance and implement strategies to achieve quality, workforce, and financial goals
About You
In addition to placing high value on continuous improvement, collaboration, and accountability, you bring:
- Undergraduate degree in a health-related field, business, hospitality, or a related discipline
- Minimum of seven years of progressive leadership experience
- Demonstrated success leading teams and operations within healthcare, seniors living, hospitality, or a similarly complex service environment
- Strong financial, operational, and people leadership skills
- Excellent communication, relationship-building, and change leadership capabilities
- Commitment to quality improvement, resident-centered care, and service excellence
Asset Qualifications:
- Master's degree in a health-related field, business, hospitality, or related discipline
- Experience working with older adults in long-term care, enhanced care, or seniors living environments
- Diploma in Gerontology
- Active participation in relevant professional associations and affiliations
