Nightingale Medical Supplies is looking to add a member to our amazing customer service team at our Broadway location. The ideal candidate is looking for a fulfilling career, rather than just another job, and has experience in retail, medical office, pharmacy or medical supplies.
This is a full time permanent position with stable and consistent hours. The store opens at 9am and closes at 5pm, no evening shifts. This Customer Service Representative position is a great opportunity for work/life balance.
As Customer Service Representative, you will:
· Build and maintain strong professional relationships with customers and clinicians
· Greet and connect with customers by offering assistance, sharing product suggestions and additional store-related information
· Be able to deal tactfully and effectively with customers and team members
· Utilize your creativity and entrepreneurial aptitude to help us grow the business
· Fit clients in compression garments and mastectomy products with compassion and care
· Participate in ongoing training for our specialized product lines and receive certification
· Perform administrative duties such as booking appointments, inventory ordering, shipping and receiving of various products
· Answer customer inquiries and process orders
· Maintain store cleanliness and organization in assigned areas
· Conduct oneself and represent Nightingale Medical Supplies ethically and professionally at all times
You have:
· Strong emotional IQ
· An outgoing and positive attitude
· Previous customer service experience
· Excellent verbal and written communication skills
· Compassion and care when working with customers & other team members
· Ability to multi task and time-manage
· Strong proficiency in Microsoft Excel/Word
· The ability efficiently organize your work and set priorities
· Previous experience in the medical industry would be an asset
· Previous experience performing mastectomy or compression fittings would be an asset.
Job Types: Full-time, Permanent
Salary: $38,000.00-$42,000.00 per year
Additional pay:
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Tuition reimbursement
- Vision care
- Wellness program
Schedule:
Education:
- Secondary School (preferred)
Experience:
- customer service: 5 years (preferred)
Work remotely: