Looking to expand your experience and grow your career with an amazing organization?
Flaman Sales Ltd. has a great opportunity for you !!!! Our Nisku, Alberta location has an opening for an enthusiastic, friendly and ambitious Parts Advisor to join our team!!!
Flaman offers advancement opportunities within the company, competitive compensation, excellent benefits, an RRSP plan, a positive workplace atmosphere, and three weeks vacation!!!
At Flaman, we value the importance of building strong relationships with our customers as well as within our team. We have a strong customer service focus and believe in making things better, one customer at a time.
Primary Responsibilities include (but are not limited to):
- Maintain excellent customer service and professional attitude
- Advise customers in person, over the phone, via email and through Kenect (text messaging) in a timely manner.
- Complete required paperwork with accuracy according to company policies, procedures and protocols
- Prepare detailed invoices and paperwork/scheduling for return of parts
- Create quotes and sale orders
- Accurately add parts to internal/external work orders
- Generate purchase orders
- Accurately process inter-branch transfer paperwork for inventory
- Remain current with product knowledge regarding parts, hardware and new equipment
- Offer expertise and knowledge on replacement parts, hardware and accessories
- Clearly identify and label all parts received for stock, special order or pre-sold products
- Use software programs and apps to navigate electronic databases and vendors catalogs online for sourcing and ordering of parts
- Maintain vendor price lists
- Follow up with customers, vendors and internal team members as needed
- Collaborate with internal departments across the organization
- Shipping and receiving for the Parts Department
- Working with customers and manufacturers to complete warranty forms/requests
- Assist with cycle and year-end inventory counts
- Operate forklift
- Provide back counter parts support (for mechanics)
- Heavy lifting - up to 55lbs on your own and over 100lbs as team lift
- Occasional requirement to travel for work out of town
- Other duties as required and/or tasked by Manager
- Overtime may be necessary during busy seasons
Skills and Qualifications:
- Recognize the importance of building strong, lasting relationships with customers, vendors and co-workers
- Proficient with technology, computer applications, including Microsoft Office and other parts and inventory software programs
- Familiarity with trailers and agricultural equipment (considered an asset)
- Self-motivated and results-oriented
- Must be accountable, reliable and have good problem-solving skills
- The ability to multi-task and balance priorities
- Strong organizational skills, attention to detail and excellent follow-through
- Capable of safely lifting up to 55lbs solo & over 100 lbs. as team lift
- Good communication skills both verbal and written (fluent in English)
- Able to take direction and work as a team player
- Maintain a positive “can do” attitude
- Have great work ethic and eager to learn new things
- Valid Class 5 driver’s license, clean drivers abstract and satisfactory criminal record check
If you are a positive “go-getter” who feels that you’d be a great addition to our team, and you share in our belief of “People working together, Doing what is right, Making a difference”, be sure to apply today !!!
We are an equal opportunity employer, committed to workforce diversity. We thank all applicants for their interest in this position, however, only candidates selected for interviews will be contacted.
Applicant resume submissions may be used for future roles within the company.
Note: It has been brought to Flaman's attention that there may be fraudulent job postings on various online hiring platforms. Be aware that fraudster's are seeking personal information and may even provide "fake" job offers. Any job offers from postings deemed to be fraudulent are in no way associated with Flaman.
Please visit our careers page on the company website flaman.com to confirm that the job posting is valid.
Job Type: Full-time
Benefits:
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- RRSP match
- Store discount
- Tuition reimbursement
- Vision care
Ability to commute/relocate:
- Nisku, AB: reliably commute or plan to relocate before starting work (required)
Experience:
- agriculture parts: 2 years (preferred)
Work Location: In person
