Animal Care and Control Officer 2
City of Toronto
Toronto, ON
Toronto is Canada’s largest city, the fourth largest in North America, and home to a diverse population of about 2.8 million people. Consistently ranked one of the world’s most livable cities, we are a global centre for business, finance, arts and culture. Join the award-winning Toronto Public Service as an Animal Care and Control Officer 2 within our Municipal Licensing & Standards Division.

Although there may not be current vacancies, resumes will be kept on file for 6 months and then deleted from our system. You must reapply after 6 months.

Major Responsibilities:
Promotes responsible pet ownership through the delivery of animal services programs to the public, including field and shelter services
Carries out field inspections and investigations to ensure compliance with animal services programs and as they relate to municipal, provincial and federal legislation and advises the public on animal control legislation and by-laws
Responds to public inquiries, investigates complaints and requests for service with issues relating to animal services programs
Enforces legislation through commencement of proceedings under the Provincial Offences Act
Prepares reports and maintains records
Attends court and gives evidence on behalf of the City with respect to animal services matters
Provides humane and skilled capture, handling and restraint of wild and domestic animals, including sick and injured, both in the shelter and in the field/community
Transports animals to shelter or as directed to other locations
Provides daily care of animals in custody including, sanitary living conditions, feeding, watering, grooming, etc. and observing and reporting health and behaviour conditions. Administers animal health requirements, assists and/or performs euthanasia, and if required, assists in sterilization clinics
Provides services including animal intake, claims, searches, adoptions, registrations, etc., including handling of receipt transactions
Utilizes computer systems and other information and communication technologies related to animal services
Maintains animal service equipment and vehicle in a clean, sanitary and organized fashion
May be required to operate a pathological incinerator
Participates in the delivery of public education programs and animal services events, etc.
Performs other duties at this wage grade level or lower
Performs work in a safe, efficient and courteous manner

Key Qualifications:
Your application must describe your qualifications as they relate to:

Successful completion of a recognized course in animal care at the community college level (e.g. Animal Health Technician/Veterinary Technician) and significant technical experience working directly with animals or the approved equivalent combination of education and experience.
Knowledge of and experience in the application of relevant policies, court procedures, regulations and legislation pertaining to animals (e.g. Municipal Code Chapter 349, Dog Owners' Liability Act, etc.).
Experience in the use of a computerized records and data management system (similar to Chameleon) and standard PC applications (Word and Excel).
Must possess and be able to maintain a valid Province of Ontario Class "G" Driver's License and must have or shall be required to obtain required City permit for assigned vehicle(s) and equipment.

You must also have:
Must be able to foster and maintain good public relations and customer service with the general public and be able to communicate effectively in a variety of situations in relation to the job
Demonstrated skills in decision making/problem solving capacity.
Ability to prepare reports.
Must possess good oral and written skills.
May be required to do shift/overtime and weekend work in conformance with the Collective Agreement.
Required to be immunized against rabies and have a yearly titre to determine immunity level and if needed, receive booster vaccinations.
Ability to work rotating shifts (day, afternoon, night, weekend and holidays) and standby as required
Ability to lift objects (weighing up to 20 kgs)
We thank all applicants and advise that only those selected for further consideration will be contacted.

As you may be contacted via email, please ensure that your email address is kept up to date in your Candidate Profile.

Please note that all applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their resume or to the one used to set-up their Candidate Profile if applying on TalentFlow. As an applicant, it is your responsibility to ensure that you check your email regularly.

The City of Toronto is committed to fostering a positive and progressive workforce that is representative of the citizens we serve. We will provide equitable treatment and accommodation to ensure barrier-free employment. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the City of Toronto's Accommodation Policy, a request for accommodation will be accepted as part of the City's hiring process.

If you are invited to participate in an assessment process, kindly provide your accommodation needs in advance. Please be advised that you may be requested to provide medical/other documentation to Human Resources to ensure that appropriate accommodation is provided to you throughout the hiring process.

If you are an individual with a disability and you need assistance or an accommodation during the application process, please email us at , quoting the job ID # and the job classification title.