Overview
Nexhome is a leading HVAC company committed to helping homeowners access energy-efficient solutions. We are seeking a highly organized and detail-oriented Administrative Assistant to join our team. The ideal candidate will play a crucial role in supporting daily administrative operations, ensuring efficient office management, and providing exceptional service to both internal and external stakeholders. This position requires a proactive individual who can handle various clerical tasks while maintaining a professional demeanor.
Key Responsibilities
- Assist customers in understanding and applying for various provincial and federal rebate programs.
- Ensure accurate and complete submission of rebate applications, verifying all necessary documentation.
- Maintain detailed tracking, ensuring timely follow-ups and processing.
- Use Excel and other tools to maintain organized records and generate reports on application statuses.
- Collaborate with internal departments, and external partners to facilitate smooth processing.
- Identify and resolve any discrepancies, missing documents, or issues in applications to prevent delays.
- Stay informed about policy changes and new rebate programs to provide up-to-date information to customers.
- Prepare and present reports to management, offering insights and updates.
What We’re Looking For
- Exceptional attention to detail and strong organizational skills.
- Proficiency in Microsoft Excel and experience working with data, spreadsheets, and reporting tools.
- Strong communication skills, with the ability to clearly explain rebate processes to customers and collaborate with team members.
- Ability to prioritize tasks and manage multiple projects in a fast-paced environment.
- Experience in an administrative, coordination, or clerical role is an asset.
- Prior knowledge in the HVAC industry is beneficial.
Why Join Nexhome?
- Competitive salary with growth opportunities.
- Work in a supportive and team-oriented environment.
- Gain industry knowledge and build valuable skills.
- Make a direct impact by helping customers maximize their savings.
If you are detail-driven, organized, and enjoy working with data we want to hear from you!
Job Type: Full-time
Pay: $22.00-$30.00 per hour
Work Location: In person
